My card has been suspended

It says my card has been suspended, and I can’t use my card wallet. Is there any reason ? I need to use the money on my account.

You need to contact Monzo through the chat function of the app.

1 Like

Yes there is a reason, but only Monzo can supply it. Can you access your account?

1 Like

Have you frozen your card in app without remembering?

Yes I can use my app Normally.

In that case, speaking to Monzo should get you an answer.

@Guezlane :point_up:

Your card will look frozen and covered in frost if you have.

1 Like