My card has been suspended

Help
#1

It says my card has been suspended, and I can’t use my card wallet. Is there any reason ? I need to use the money on my account.

#2

You need to contact Monzo through the chat function of the app.

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#3

Yes there is a reason, but only Monzo can supply it. Can you access your account?

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#4

Have you frozen your card in app without remembering?

#5

Yes I can use my app Normally.

#6

In that case, speaking to Monzo should get you an answer.

#7

@Guezlane :point_up:

Your card will look frozen and covered in frost if you have.

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