Awesome! I was just looking category and you did a full beautification! Thanks!
I only have two non-beautified DDs now (MBNA and Newday/Aqua).
Awesome! I was just looking category and you did a full beautification! Thanks!
I only have two non-beautified DDs now (MBNA and Newday/Aqua).
In the meantime can we make specific requests either to COps or in this thread? [Finishes opening can of worms.]
All of mine come through like this - getting to be a bit of a pain
Mine never come through as bills even though I recategorise them every month.
I just set up my Hackney council tax as a DD, and I think it wins the award for double-extra-unbeautiful. Not Monzoâs fault at all, of course, but itâs âL B Hackney -Ratesâ. London Borough of Hackney - that makes sense. But the -rates seems a bit silly. I know itâs related the the legalities of tax bills, but it isnât common language at all!
Guess what IT department I work in unfortunately I donât think theres anything we could do internally as the payments part is sub contracted out. But I can raise it
Bigger question - could you raise why they donât allow gender neutral titles like Mx? Thanks!!!
Now thatâs something I imagine we can do! Something great here which is a good sign.
LB Hackney are working very hard for inclusion so Iâll raise it with the developers. I would also suggest tweeting the Mayor (heâs very approachable) Twitter or email and the LBH twitter both will help give it a bit more momentum.
My DVLA debit from yesterday wasnât very sleek at all. No logo and my reg was in the feed. I assume it will remain that way and should look better next month?
My BG one changed straight away yesterday
Iâve tried logging out and itâs still the same. Who knows.
This was how mine originally appeared yesterday. I think @francesco had to fix it manually, so maybe itâs still not working correctly.
At least itâs not just me then. Weâll see what happens when more direct debits go out tomorrowâŚ
Interestingly my title has changed on a few accounts to Mx and I assumed it was some form of defect
I didnât realise Mx was actually a thing. Likely because I didnât state a gender with them.
Mx is a gender-neutral title, so it makes sense for it to be the default for unknown gender. But at the same time, why do most companies have any business knowing gender? Or title. I love Monzo in part for this⌠keep making everything beautiful, Monzo team. A beautiful debit card with beautiful direct debits and beautiful preferred name with no gender or title nonsense
So Iâm not entirely thrilled about this eitherâŚ
I have 22 Direct Debits, and it is hard to attribute DD payments to the DD agreements they belong toâŚ
The names that appear in the transactions list are NOT related or the same as the name of the company that the DD agreement is with, and there is no method of determining this attribution.
I have multiple DDs with the name âLOANSDIRECTâ and I know for a fact that these come from the DD named âHpes Re Lloyds Bank Repaymentsâ.
There is nothing in the Android app that I can see to relate these to each other.
And Monzo seems to think that itâs more important to have pretty icons.
When I click on an entry in the DD list, I expect to see a list of the DD transactions that have come from that DD agreement - NOT a message â_Are you sure you want to cancel this DD?â
I love Monzo, but this is really disappointing.
Made the exact same complaint. Iâm all for them looking nicer but if you end up getting it wrong, or hiding the actual transactional information it can be a little concerning.