# Monzo Server's Down

**URL:** <https://community.monzo.com/t/monzo-servers-down/114196>\
**Category:** Help\
**Created:** [25 February 2021 16:08 UTC](https://community.monzo.com/t/monzo-servers-down/114196 "2021-02-25T16:08:17Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![DaveJ](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davej/32/73301_2.png) [@DaveJ](https://community.monzo.com/u/DaveJ)\
**Post date:** [25 February 2021 16:18 UTC](https://community.monzo.com/t/monzo-servers-down/114196/23 "2021-02-25T16:18:49Z")

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Try again it was running slow for 10 mins, appears to be fine now.

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**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/111540_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\
**Post date:** [25 February 2021 16:19 UTC](https://community.monzo.com/t/monzo-servers-down/114196/24 "2021-02-25T16:19:35Z")

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Try again now - 4pm on a day towards the end of a month is always a bad time to try - a lot of people are claiming salaries early and the Monzo servers are smoking 🖥 🔥

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**Author:** ![Anarchist](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/anarchist/32/27895_2.png) [@Anarchist](https://community.monzo.com/u/Anarchist)\
**Post date:** [26 February 2021 08:27 UTC](https://community.monzo.com/t/monzo-servers-down/114196/25 "2021-02-26T08:27:52Z")

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> [@davidwalton](#):
>
> 4pm on a day towards the end of a month is always a bad time to try - a lot of people are claiming salaries early and the Monzo servers are smoking

_If_ this is true, it’s not a great look for Monzo. Being unable to cope with a predictable demand increase isn’t what I’d expect from an agile fintech bank.

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**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/111540_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\
**Post date:** [26 February 2021 08:36 UTC](https://community.monzo.com/t/monzo-servers-down/114196/26 "2021-02-26T08:36:30Z")

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To be totally accurate, my experience was: I claimed an incoming payment early at 4:05pm. There was no sound at first (the usual incoming receipt notification sound) so I checked the feed. The overall balance showed the payment was now in our account, but the feed still showed the greyed-out entry. Out of curiosity, I tried to claim the payment again, but it said there was a problem (this is a correct result, given the circumstances - I’d already claimed it)

It took about a minute for the feed to show the incoming receipt. So it seems to be a delayed processing issue with updating the feed entry, not the overall receipt of the credit into the account.

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**Author:** ![anon21501491](https://avatars.discourse-cdn.com/v4/letter/a/fbc32d/32.png) [@anon21501491](https://community.monzo.com/u/anon21501491)\
**Post date:** [26 February 2021 08:37 UTC](https://community.monzo.com/t/monzo-servers-down/114196/27 "2021-02-26T08:37:40Z")

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It did cause me a slight bit of anxiety whereby a 3 fig sum wasn’t showing up in the transaction feed for x2 Monzo users. I’ve never had any problems at 4pm before, I usually take the money and move it about no problem 🙄

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**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\
**Post date:** [26 February 2021 08:43 UTC](https://community.monzo.com/t/monzo-servers-down/114196/28 "2021-02-26T08:43:34Z")

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I thought that more nodes were just automatically spun up to cope with surges like this 🤔

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**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\
**Post date:** [26 February 2021 08:51 UTC](https://community.monzo.com/t/monzo-servers-down/114196/29 "2021-02-26T08:51:33Z")

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I think it’s probably a coincidence. I’ve not noticed complaints/problems at other 4PMs.

[Previous page](https://community.monzo.com/t/monzo-servers-down/114196.md?page=1)
