# Monzo server problems

**URL:** <https://community.monzo.com/t/monzo-server-problems/28630>\
**Category:** Help\
**Created:** [30 November 2017 10:15 UTC](https://community.monzo.com/t/monzo-server-problems/28630 "2017-11-30T10:15:16Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ukpeti](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ukpeti/32/2485_2.png) [@ukpeti](https://community.monzo.com/u/ukpeti)\
**Post date:** [30 November 2017 10:15 UTC](https://community.monzo.com/t/monzo-server-problems/28630/1 "2017-11-30T10:15:17Z")

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The app after several restarts etc keeps telling me that “There’s a problem with Monzo servers at the moment, please try again in a few minutes” but the status page doesnt show any issue…

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**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\
**Post date:** [30 November 2017 10:16 UTC](https://community.monzo.com/t/monzo-server-problems/28630/2 "2017-11-30T10:16:16Z")

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Yeah, this seems to be affecting certain users on Android: [Your device is not connected to the internet](https://community.monzo.com/t/your-device-is-not-connected-to-the-internet/28583/)  
An update should be coming soon but rest assured your money hasn’t disappeared 🙂

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**Author:** ![ukpeti](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ukpeti/32/2485_2.png) [@ukpeti](https://community.monzo.com/u/ukpeti)\
**Post date:** [30 November 2017 10:18 UTC](https://community.monzo.com/t/monzo-server-problems/28630/3 "2017-11-30T10:18:37Z")

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Thanks, yep hasnt disappeared but did not appear either 😃

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**Author:** ![SC95](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sc95/32/30201_2.png) [@SC95](https://community.monzo.com/u/SC95)\
**Post date:** [30 November 2017 10:48 UTC](https://community.monzo.com/t/monzo-server-problems/28630/4 "2017-11-30T10:48:38Z")

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[https://community.monzo.com/t/blank-transaction-details-screen-and-connectivity-issues/28603/5?u=sc95](https://community.monzo.com/t/blank-transaction-details-screen-and-connectivity-issues/28603/5?u=sc95)

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**Author:** ![Rosie](https://avatars.discourse-cdn.com/v4/letter/r/5daacb/32.png) [@Rosie](https://community.monzo.com/u/Rosie)\
**Post date:** [30 November 2017 11:37 UTC](https://community.monzo.com/t/monzo-server-problems/28630/5 "2017-11-30T11:37:09Z")

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I’ve been getting this intermittently - most recently on 4g (Android, latest version of CA app)

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**Author:** ![kolok](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kolok/32/46634_2.png) [@kolok](https://community.monzo.com/u/kolok)\
**Post date:** [30 November 2017 12:00 UTC](https://community.monzo.com/t/monzo-server-problems/28630/6 "2017-11-30T12:00:20Z")

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I was getting it last night… Current account android

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**Author:** ![marcel\_w](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/marcel_w/32/5200_2.png) [@marcel\_w](https://community.monzo.com/u/marcel_w)\
**Post date:** [30 November 2017 13:15 UTC](https://community.monzo.com/t/monzo-server-problems/28630/7 "2017-11-30T13:15:20Z")

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Getting the same error my self. In-app chat said it is a known bug and they hope to get it fixed. They also suggested logging out and back in which might do the trick.

It appears as an error for me but I still get push notifications and the feed seems to be up to date on my end.