I guess it works out if you/you’re family are prone to breaking smartphones, didn’t realise it costs close to £13 for one device. As far as I can remember, no one in my family (or friends for that matter) have actually smashed their phone, I know it’s common but just hasn’t affected me just yet I suppose!
My main issue is I don’t currently spend anywhere near £13 a month or £156 a year for anything included, as I mentioned I’ve not broken a phone, or had a breakdown. So it would’ve been a waste for me personally, if I’d spent that in a year and not had any benefit from it. Yes I have purchased travel insurance, but in the past year I went to Vegas which was covered on my work policy and Barbados which I think I paid something like £20 for.
I just feel like for anyone to benefit from this, you’d need to have broken at least one phone, or at least one breakdown etc. a year and in my life I’d never have used any of the above.