Monzo Plus - Small Scale Trial

3 posts were split to a new topic: Removed Posts - 18/2/19

This thread is hilarious! Who knew a trial could rile people up so much!

I think @cookywook summed it all up nicely in his post. People can see the value, but the consensus is that it’s too much money at the moment.

As for the card colours, there have been multiple threads about people wanting to pay for different colours so there’s no harm in letting them pay for one if it’s something they want.

The subscription model seems a bit “out there” as a way to do it as it’s not clear (to us at least) if you can use the different coloured card afterwards or if it’s just that you don’t get more merchandise after you cancel.


I always thought the standard curve card was a midnight blue? Reckon they’ll be similar?

The aggression is certainly flowing.

That’s a point that we haven’t had an answer to. Whether it’s “pay for 6 months” and use the card until expiry or “pay for 6 months” and have to throw it away and get a standard card at the end of that time.


I phrased that a little too vaguely.

People can see the value in having packaged offerings of insurance etc, but that this one is not value for money.


With CuCuCovers now being a potential thing

Surely this means that paying £3 a month for a card colour is now redundant?
Correction a fiver but the point still stands


I think it’ll be more like Starling’s business card, i.e. a single shade with a matte finish. I think that looks better than Curve’s. Perhaps save the “spun aluminium” look for a future metal card?


Don’t forget the branch of hbos that defrauded it’s customers to fund lavish lifestyles

I’m one who left rbs after my business account was closed after they play silly games on me now that’s childish for a bank that was move valuable than the UK as a country at one point it was so much it couldn’t fail but did fall so close the government stepped in

I can’t wait for the monzo business account to be available I’m all aboard for that and I didn’t like Lloyd’s TSB original offering for a business account that had no debit card so after a gap went with RBS and it was hell with them so now I have great service with AIB in Dublin for my euro side but it’s transferwise business till monzo business is open and it’s full monzo for UK stuff and AIB for Irish and euro stuff with transferwise filling in the gaps

I await to see what happens with Monzo Plus cause I’d take a metal card if they offer one

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Bundling access to my credit report might be useful, and seems a relevant bolt on for a bank to offer


No wonder Starling closed their forum. This thread doesn’t show much of a community…

However, nonetheless, I’d like to see how the offerings here evolve. Like many, the initial offerings don’t tempt me (although I can’t wait to see that midnight blue (?) coloured card!).

The fact that Monzo staff have taken the time to reply to the thread and comment on their thought processes is ultimately what sets them aside from other companies. You’d be amazed how many firms launch ideas and then sunset them without comment. It feels good to be part of this launch and improvement process.


4 posts were split to a new topic: Removed Posts - 17-02-2019

For some reason, I imagine it’s the people who like the brighter, more unusual cards that would be the ones more willing to pay for the privilege.

Or possibly customisable. With a digital wallet, it would be great if banks could offer people the choice of customising the graphic that gets added.

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Paying for.a card is ridiculous. It’s a bank card


This topic is temporarily closed until Monday morning due to a large number of community flags.

It’s disappointing that 24 hours later this has been closed due to the number of flags :disappointed:

We’ve reached out to a couple of people this weekend and I really don’t want to be having to write more DMs about the Code of Conduct.

Please keep this on topic and civil otherwise we will unfortunately have to close this thread permanently.

As has been said above, we really value your feedback and thoughts on Monzo Plus but a number of the points have already been made further up so it would be good to avoid circular discussions :+1:
To reiterate - this is simply a trial! We have always believed it’s much better to run small scale tests - to ship and iterate gaining actual customer feedback rather than postulating on what people might want. Y’all have come up with some awesome ideas for how we can make this better, showed us where our assumptions were wrong and given some really great feedback.
Please don’t make the mistake of assuming this is the final product! :slight_smile: If we thought it was perfect we wouldn’t be running these tests nor having this discussion; I think that goes for the rest of our product too :blush:


And would lose Monzo a lot of money. There’s no way they could do that so cheap. £30 maybe

Edit: actually my car insurance is over £100 a month so make that package £150


Car insurance alone is far greater than £11/month, even for the cheapest cars.

Edit: if you’re aware of somewhere that’ll insure me for that though, hit me up and I’ll give you a £300 finders fee.


It wouldn’t be short term. How would they make that money back?


If you only drive a few hours a month you could use Cuvva to insure yourself for just those hours, and maybe it’ll be under £11.

(Less of a serious suggestion, more of an illustration to support your point.)