# Monzo Outage 13/08/2024 \[Resolved\] **URL:** \ **Category:** Monzo Chat\ **Created:** [13 August 2024 10:58 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201 "2024-08-13T10:58:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![albert0](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@albert0](https://community.monzo.com/u/albert0)\ **Post date:** [13 August 2024 10:58 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/1 "2024-08-13T10:58:49Z")
Looks like Monzo is having some issues today. My app is running a simplified version and lots of people complaining on X. ---
**Author:** ![Achchu](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@Achchu](https://community.monzo.com/u/Achchu)\ **Post date:** [13 August 2024 11:00 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/4 "2024-08-13T11:00:12Z")
My wife had an issue about half an hour ago. Saw this thread, opened my app and voila all gone ---
**Author:** ![Mogolent](https://avatars.discourse-cdn.com/v4/letter/m/ac8455/32.png) [@Mogolent](https://community.monzo.com/u/Mogolent)\ **Post date:** [13 August 2024 11:04 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/6 "2024-08-13T11:04:05Z")
![IMG_2480](https://global.discourse-cdn.com/monzo/original/3X/1/0/1074520ec339aca16b48b328a3f4239dc0250957.jpeg) At least we can check balance… not sure about Loan x3 - 🐛 ---
**Author:** ![albert0](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@albert0](https://community.monzo.com/u/albert0)\ **Post date:** [13 August 2024 11:07 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/8 "2024-08-13T11:07:08Z")
Yea was a surprise, really cool to see. You can still move money and manage pots so fairly minimal affect on general users. ---
**Author:** ![damcclean](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/damcclean/32/76384_2.png) [@damcclean](https://community.monzo.com/u/damcclean)\ **Post date:** [13 August 2024 11:11 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/11 "2024-08-13T11:11:25Z")
Impressive holding screen for Monzo being down. ---
**Author:** ![Tr3vorA](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Tr3vorA](https://community.monzo.com/u/Tr3vorA)\ **Post date:** [13 August 2024 11:11 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/12 "2024-08-13T11:11:25Z")
Issues for me, can only see a list of balances in each pot/account. ---
**Author:** ![twigusa](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/twigusa/32/46164_2.png) [@twigusa](https://community.monzo.com/u/twigusa)\ **Post date:** [13 August 2024 11:11 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/13 "2024-08-13T11:11:31Z")
The degraded Monzo experience is better than many other bank’s apps 🙂 ---
**Author:** ![albert0](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@albert0](https://community.monzo.com/u/albert0)\ **Post date:** [13 August 2024 11:12 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/14 "2024-08-13T11:12:59Z")
Does appear to have some issues with online payments and receiving faster payments from having a look on X ---
**Author:** ![damcclean](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/damcclean/32/76384_2.png) [@damcclean](https://community.monzo.com/u/damcclean)\ **Post date:** [13 August 2024 11:15 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/15 "2024-08-13T11:15:04Z")
Haven’t tried a card payment, but a Faster Payments transfer seems to be working for me (just transferred funds in from Starling and it’s showing in the broken app) ---
**Author:** ![luigiderson](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/luigiderson/32/99650_2.png) [@luigiderson](https://community.monzo.com/u/luigiderson)\ **Post date:** [13 August 2024 11:25 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/16 "2024-08-13T11:25:43Z")
You’ll have to pay to use Monzo’s previous features ---
**Author:** ![Sachaz](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sachaz/32/28064_2.png) [@Sachaz](https://community.monzo.com/u/Sachaz)\ **Post date:** [13 August 2024 11:31 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/17 "2024-08-13T11:31:20Z")
card payments appearing in the simplified feeds absolutely fine ---
**Author:** ![anon90289270](https://avatars.discourse-cdn.com/v4/letter/a/e95f7d/32.png) [@anon90289270](https://community.monzo.com/u/anon90289270)\ **Post date:** [13 August 2024 11:33 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/18 "2024-08-13T11:33:03Z")
I thought I hadn’t paid for petrol this morning but the transaction came through an hour later. Must be related. ---
**Author:** ![Ashton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ashton/32/73297_2.png) [@Ashton](https://community.monzo.com/u/Ashton)\ **Post date:** [13 August 2024 11:39 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/21 "2024-08-13T11:39:05Z")
Issues for me aswell. I assume it’s everyone who is affected? Can you still receive payments? ---
**Author:** ![jaisullivan](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jaisullivan/32/103235_2.png) [@jaisullivan](https://community.monzo.com/u/jaisullivan)\ **Post date:** [13 August 2024 11:45 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/22 "2024-08-13T11:45:33Z")
> [@N26throwaway](#): > > I’m surprised we’re only learning of its existence through showing up due to degradation and not Monzo announcing it as a new accessibility feature. I’m sure I remember seeing something on here with a prompt for people to test. ---
**Author:** ![damcclean](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/damcclean/32/76384_2.png) [@damcclean](https://community.monzo.com/u/damcclean)\ **Post date:** [13 August 2024 11:48 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/23 "2024-08-13T11:48:29Z")
Incoming Faster Payments work for me. ---
**Author:** ![PaulUK](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/pauluk/32/57221_2.png) [@PaulUK](https://community.monzo.com/u/PaulUK)\ **Post date:** [13 August 2024 11:49 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/24 "2024-08-13T11:49:13Z")
I’m finding the simplified interface more user friendly than the true one 😂 Pleasantly shocked by the size of the balances in some of my hidden pots too 😀 ---
**Author:** ![Paulw](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/paulw/32/96457_2.png) [@Paulw](https://community.monzo.com/u/Paulw)\ **Post date:** [13 August 2024 11:51 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/25 "2024-08-13T11:51:17Z")
Can confirm card payments work ok. ---
**Author:** ![Dooley\_do](https://avatars.discourse-cdn.com/v4/letter/d/8491ac/32.png) [@Dooley\_do](https://community.monzo.com/u/Dooley_do)\ **Post date:** [13 August 2024 11:52 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/26 "2024-08-13T11:52:34Z")
Good this. I was a bit worried as I’d let my main balance go down to 71p and needed to transfer money back from my savings, which I was still able to do. ---
**Author:** ![JIMMWX](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jimmwx/32/95737_2.png) [@JIMMWX](https://community.monzo.com/u/JIMMWX)\ **Post date:** [13 August 2024 11:53 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/27 "2024-08-13T11:53:27Z")
While the app going down isn’t ideal this is great to see. Far better than just a spinning wheel of doom. ---
**Author:** ![damcclean](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/damcclean/32/76384_2.png) [@damcclean](https://community.monzo.com/u/damcclean)\ **Post date:** [13 August 2024 11:57 UTC](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201/28 "2024-08-13T11:57:45Z")
An update on the [status page](https://monzo.statuspage.io/): > We’ve identified the cause of the problem and we’re working on a fix. We’re currently running the Monzo app in a backup mode but you’re still able to use your card as usual, make ATM withdrawals, and receive inbound and make outbound bank transfers. [Next page](https://community.monzo.com/t/monzo-outage-13-08-2024-resolved/167201.md?page=2)