Monzo Mobile! đŸ“±

No, and it possibly won’t be due to being provided through 1Global instead of O2.

The IMS is provided through 1Global not O2, which having had a look doesn’t offer RCS at all.

iPhone Air

Thanks. That’s me out then.

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Toggle didn’t show for either RCS or Standalone, which usually the latter is just greyed out in settings.

I had the same. 2 or 3 bars yet no data. Have messaged support again

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I was asked to test again later when I’m at home (at work now).
Let me know how you get on..!

Disappointing this is via 1Global, being with GiffGaff is almost like being on a completely different network — yet both run of O2.

Sorry if this has been asked and answered already but can we do the following?

  • Sign up for a trial period, if we like upgrade the plan, and port number over at a later date? Or is everything fixed?

I have like 2 months left with my other supplier so would like to trial this and make a decision when the time is up.

You can change the plan any time and move your number in any time.

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Upgrades happen immediately but downgrades happen at the end of the billing cycle. You can request any time.

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Hi. I signed up using the form, made sure the email is the same as my monzo account used but not had any email as of yet. How long does it take to come through.

You might not get one. Just be patient

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I didn’t get an email I don’t think, just a prompt in the app.

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Have you tried nPerf. Always find fast slower than nPerf and Ookla although not that slow.

Hopefully these speed issues are teething issues or local issues. Should at least be getting the basics right.

It actually makes good contractual sense, as if things hit an issue with o2, 1Global can move the service over to another of the 3 MNO’s without much pain..

Remember Virgin Mobile, and the pain, moving from EE, to Vodafone to o2, it was a complete mess, so no wonder they went with a MVNE (Mobile Virtual Network Enabler)

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so EE is clearly faster
 altho I am upgrading the EE sim to faster speeds and should have that sim tomorrow.

But Monzo doesn’t even load the YouTube video to play the videos :joy: hense the terrible speed (even on 5G apparently)

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Can you pay for the sim plan from a monzo business account?

Doesn’t look like it.

Looks like you’d also be in breach of the terms using it for business use.

Ah that’s a shame. I have a second sim that I rarely use but have to ensure I have some separation between work and personal contact, like switching it off completely when on holiday.

Currently I have both sims on EE’s network but it would be sensible to have one of them on another network to reduce the risk of having no signal on either sim.