# Monzo Mobile! 📱

**URL:** <https://community.monzo.com/t/monzo-mobile/194155>\
**Category:** News & Updates\
**Created:** [28 May 2026 07:44 UTC](https://community.monzo.com/t/monzo-mobile/194155 "2026-05-28T07:44:58Z")\
**Posts on this page:** 20\
**Page:** 26

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**Author:** ![jo](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jo/32/119789_2.png) [@jo](https://community.monzo.com/u/jo)\
**Post date:** [29 July 2026 12:20 UTC](https://community.monzo.com/t/monzo-mobile/194155/566 "2026-07-29T12:20:18Z")

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Monzo staff don’t care about posting on here anymore. Before the Big Brother movement, we had @Dan5 and @_Tom interacting regularly, with the other monzonauts popping in (and I’m guessing the engagement was even more so back in the early days of this community).

But now staff just make a post about a product and then just leaves. For example the Grow tab, where there was people who actively wanted to test it and it took ages to send out a 2nd Google form…

Even a post saying “it’s a little delayed, but we’re expecting monzo mobile to launch some time around [insert date]” would be better than radio silence 😕

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**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\
**Post date:** [29 July 2026 12:22 UTC](https://community.monzo.com/t/monzo-mobile/194155/567 "2026-07-29T12:22:31Z")

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Thought Revels reposted then 🫪👀

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**Author:** ![jo](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jo/32/119789_2.png) [@jo](https://community.monzo.com/u/jo)\
**Post date:** [29 July 2026 12:23 UTC](https://community.monzo.com/t/monzo-mobile/194155/568 "2026-07-29T12:23:54Z")

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Just felt like having a complain 🙂

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**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\
**Post date:** [29 July 2026 12:44 UTC](https://community.monzo.com/t/monzo-mobile/194155/569 "2026-07-29T12:44:21Z")

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What about with any of your own words?

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**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\
**Post date:** [29 July 2026 13:12 UTC](https://community.monzo.com/t/monzo-mobile/194155/572 "2026-07-29T13:12:56Z")

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What on earth is going on 😅

Engagement on here is still strong. People like having a good moan from time to time. One certain person always springs to mind - they chirp up, threaten to leave, but never actually do.

Just look at how many people came back after the “exodus”, too.

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**Author:** ![JayTay](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jaytay/32/123134_2.png) [@JayTay](https://community.monzo.com/u/JayTay)\
**Post date:** [29 July 2026 13:23 UTC](https://community.monzo.com/t/monzo-mobile/194155/573 "2026-07-29T13:23:18Z")

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Monzo staff will sometimes post new topics but when they do post there’s rarely much follow-up e.g. [See all your insurance policies (even with other providers) in the Monzo app](https://community.monzo.com/t/see-all-your-insurance-policies-even-with-other-providers-in-the-monzo-app/194715) or the Grow topic mentioned earlier.

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**Author:** ![jo](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jo/32/119789_2.png) [@jo](https://community.monzo.com/u/jo)\
**Post date:** [29 July 2026 13:32 UTC](https://community.monzo.com/t/monzo-mobile/194155/574 "2026-07-29T13:32:47Z")

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So… exactly what I said?

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**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\
**Post date:** [29 July 2026 13:35 UTC](https://community.monzo.com/t/monzo-mobile/194155/575 "2026-07-29T13:35:20Z")

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![image](https://global.discourse-cdn.com/monzo/original/3X/c/4/c402c9510e73b82f416bcf41f70a6d3c00c7b0c6.gif)

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**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\
**Post date:** [29 July 2026 13:37 UTC](https://community.monzo.com/t/monzo-mobile/194155/576 "2026-07-29T13:37:10Z")

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I agree, staff wise, engagement has flatlined. They do get hounded by everyone to be fair - and trying to reply to everything would be a full time job in itself 😅

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**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\
**Post date:** [29 July 2026 13:39 UTC](https://community.monzo.com/t/monzo-mobile/194155/577 "2026-07-29T13:39:54Z")

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I thought it was Alan’s job.

They should stop firing people and we can at least have some insight to what is actually going on.

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**Author:** ![JayTay](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jaytay/32/123134_2.png) [@JayTay](https://community.monzo.com/u/JayTay)\
**Post date:** [29 July 2026 13:46 UTC](https://community.monzo.com/t/monzo-mobile/194155/578 "2026-07-29T13:46:38Z")

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I replied to the wrong person, was supposed to be a reply to Ordog’s post

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<div class="post-metadata">

**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\
**Post date:** [29 July 2026 15:03 UTC](https://community.monzo.com/t/monzo-mobile/194155/579 "2026-07-29T15:03:42Z")

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Where is @AlanDoe these days. I don’t think I’ve seen them post for a while…

We miss you 🫶

edit: 29th May was the last comment

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**Author:** ![gt94sss2](https://avatars.discourse-cdn.com/v4/letter/g/ee7513/32.png) [@gt94sss2](https://community.monzo.com/u/gt94sss2)\
**Post date:** [29 July 2026 17:07 UTC](https://community.monzo.com/t/monzo-mobile/194155/580 "2026-07-29T17:07:40Z")

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> [@Carlo1460](#):
>
> Klarna went all open probably due to customer base not being overly interest in that side of their business, whereas Revolut/Monzo have ~30mil customers between them.

I think you may be grossly underestimating Klarna’s customer base.

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**Author:** ![tired](https://avatars.discourse-cdn.com/v4/letter/t/f14d63/32.png) [@tired](https://community.monzo.com/u/tired)\
**Post date:** [29 July 2026 17:09 UTC](https://community.monzo.com/t/monzo-mobile/194155/581 "2026-07-29T17:09:36Z")

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> [@gt94sss2](#):
>
> underestimating Klarna’s customer base.

Impulse customers? The me too category

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<div class="post-metadata">

**Author:** ![gt94sss2](https://avatars.discourse-cdn.com/v4/letter/g/ee7513/32.png) [@gt94sss2](https://community.monzo.com/u/gt94sss2)\
**Post date:** [29 July 2026 17:17 UTC](https://community.monzo.com/t/monzo-mobile/194155/582 "2026-07-29T17:17:14Z")

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Klarna has **over 119 million** active global consumers and more than [55 million monthly active mobile app users](https://www.klarna.com/international/press/klarna-reaches-55-million-monthly-app-users-as-usage-surges-53-year-over/) - with [11 millon](https://www.klarna.com/international/press/klarna-hits-11-million-uk-customers-as-uk-revenue-soars-30-in-breakout-2024/)+ of them in the UK.

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<div class="post-metadata">

**Author:** ![tired](https://avatars.discourse-cdn.com/v4/letter/t/f14d63/32.png) [@tired](https://community.monzo.com/u/tired)\
**Post date:** [29 July 2026 17:17 UTC](https://community.monzo.com/t/monzo-mobile/194155/583 "2026-07-29T17:17:50Z")

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11m active in the UK, wow.

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**Author:** ![Danny](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@Danny](https://community.monzo.com/u/Danny)\
**Post date:** [29 July 2026 22:34 UTC](https://community.monzo.com/t/monzo-mobile/194155/584 "2026-07-29T22:34:43Z")

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Bring back Tom B, he was the best, he was always on here, he would even reply to support messages in the app.

I miss Tom 😿

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<div class="post-metadata">

**Author:** ![LordRec](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/lordrec/32/121713_2.png) [@LordRec](https://community.monzo.com/u/LordRec)\
**Post date:** [30 July 2026 04:58 UTC](https://community.monzo.com/t/monzo-mobile/194155/585 "2026-07-30T04:58:59Z")

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I’m probably considered active and I’m just trying to get £40 out of them

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<div class="post-metadata">

**Author:** ![joe9](https://avatars.discourse-cdn.com/v4/letter/j/bcef8e/32.png) [@joe9](https://community.monzo.com/u/joe9)\
**Post date:** [30 July 2026 08:00 UTC](https://community.monzo.com/t/monzo-mobile/194155/586 "2026-07-30T08:00:35Z")

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Today…? 🤣

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<div class="post-metadata">

**Author:** ![tired](https://avatars.discourse-cdn.com/v4/letter/t/f14d63/32.png) [@tired](https://community.monzo.com/u/tired)\
**Post date:** [30 July 2026 08:38 UTC](https://community.monzo.com/t/monzo-mobile/194155/587 "2026-07-30T08:38:13Z")

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