# Monzo isn't recognising my address

**URL:** <https://community.monzo.com/t/monzo-isnt-recognising-my-address/173166>\
**Category:** Help\
**Created:** [3 January 2025 17:03 UTC](https://community.monzo.com/t/monzo-isnt-recognising-my-address/173166 "2025-01-03T17:03:38Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\
**Post date:** [3 January 2025 17:08 UTC](https://community.monzo.com/t/monzo-isnt-recognising-my-address/173166/2 "2025-01-03T17:08:17Z")

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If the address doesn’t show then there’s nothing Monzo will do. You’ll have to do the hard work yourselves

> [@Home Address not showing up](https://community.monzo.com/t/home-address-not-showing-up/118723/16):
>
> Hello… wave I’ve been summoned! I’m the person who managed to (eventually) get my address showing on Monzo. You’re right, I never mentioned in the original thread exactly how I did it. Back when I was trying to figure this out, I asked Monzo’s support team outright who provided the addresses, and they refused to tell me, so they obviously have their reason. I didn’t want to disclose it on Monzo’s own forum, and risk inviting the wrath of the powers–that–be — so forgive me for being slightly …

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