Monzo Customer Service


(Hugh) #1

Because of Monzo’s awesome COPs, I always find when I have to engage with other companies that I am disproportionately upset by the bad experience because I’ve been “spoilt” by Monzo.

Anyone else have this? :stuck_out_tongue_winking_eye:


(Andre Borie) #2

I’ve developed a habit of not doing business with companies with crap customer service, and worst case scenario I simply block their direct debit and move to their competitor, ends up faster than trying to sort out issues through shit CS - it’s actually funny to see that as soon as they’re denied money they are suddenly very keen to talk to you up to the point of calling you on the phone (even though previously I have yet to see a customer service advisor hold their promise of calling me back). :joy:


(system) #3

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