# 'Monzo Bank Beta has expired' when trying to open CA app **URL:** \ **Category:** Help\ **Created:** [26 October 2017 21:28 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258 "2017-10-26T21:28:56Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![anon66291177](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon66291177](https://community.monzo.com/u/anon66291177)\ **Post date:** [26 October 2017 21:28 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/1 "2017-10-26T21:28:56Z")
I’m getting a message ‘Monzo Bank Beta has expired’ when I try to open the Current Account app. Not sure when this may have happened as I haven’t accessed my account for a few days. I’m still getting badges showing activity and had a notification earlier today. Any reason why this may be happening? I haven’t updated to iOS 11.0.3 as I don’t have access to a wifi connection at the moment. Any help would be appreciated as I can’t access my account and really need to do so. Thanks ---
**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\ **Post date:** [26 October 2017 21:37 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/2 "2017-10-26T21:37:22Z")
Hey, I think it’s best you send an email to [help@monzo.com](mailto:help@monzo.com) as they will be able to look into why this has happened. ---
**Author:** ![anon66291177](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon66291177](https://community.monzo.com/u/anon66291177)\ **Post date:** [27 October 2017 07:23 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/3 "2017-10-27T07:23:44Z")
Thanks @anon93718513, I’ll do that 🙂 ---
**Author:** ![anon41842569](https://avatars.discourse-cdn.com/v4/letter/a/cdc98d/32.png) [@anon41842569](https://community.monzo.com/u/anon41842569)\ **Post date:** [27 October 2017 08:24 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/4 "2017-10-27T08:24:08Z")
Hey, I’m talking to our iOS developers to see what is causing this. My hunch is it’s because an update to the iOS bank app hasn’t been made in a while, and there’s a default lifespan for each Beta version distributed via Testflight. Will let you know when I know more, sorry for the trouble caused. ---
**Author:** ![anon41842569](https://avatars.discourse-cdn.com/v4/letter/a/cdc98d/32.png) [@anon41842569](https://community.monzo.com/u/anon41842569)\ **Post date:** [27 October 2017 08:25 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/5 "2017-10-27T08:25:36Z")
It looks like our most recent version should still be valid for 32 days. Can you open the Testflight app, and see if theres an update available for the bank app? ---
**Author:** ![Dunsford](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/dunsford/32/108858_2.png) [@Dunsford](https://community.monzo.com/u/Dunsford)\ **Post date:** [27 October 2017 09:42 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/6 "2017-10-27T09:42:42Z")
I’m seeing 32 days here if that helps? ![928B341D-054D-4FE7-8138-75A0BC523983](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/2X/0/061f4d5327c17a3cc7200389cc5da27bb6f50869.png) ---
**Author:** ![SheaLavington](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/shealavington/32/19660_2.png) [@SheaLavington](https://community.monzo.com/u/SheaLavington)\ **Post date:** [27 October 2017 12:04 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/7 "2017-10-27T12:04:25Z")
I too have 32 days remaining on mine. ---
**Author:** ![anon66291177](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon66291177](https://community.monzo.com/u/anon66291177)\ **Post date:** [27 October 2017 14:13 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/8 "2017-10-27T14:13:47Z")
Thanks all. Looks like I had an old version of the app. Updating it now. Hopefully that will fix the issue. ---
**Author:** ![Sczoo26](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sczoo26/32/16577_2.png) [@Sczoo26](https://community.monzo.com/u/Sczoo26)\ **Post date:** [27 October 2017 14:28 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/9 "2017-10-27T14:28:16Z")
Mines also 32 days 😇 ---
**Author:** ![anon10170620](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@anon10170620](https://community.monzo.com/u/anon10170620)\ **Post date:** [9 November 2017 16:08 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/10 "2017-11-09T16:08:36Z")
I’m having the same issue, was there any resolution on this? ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [9 November 2017 16:10 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/11 "2017-11-09T16:10:09Z")
> [@anon10170620](#): > > I’m having the same issue, was there any resolution on this? Yes, download the latest version from TestFlight! (2 posts above yours) ---
**Author:** ![anon46747581](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@anon46747581](https://community.monzo.com/u/anon46747581)\ **Post date:** [27 November 2017 21:57 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/12 "2017-11-27T21:57:54Z")
Hey this is happening to me today as of 5 mins ago? Hope you can help! ---
**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\ **Post date:** [27 November 2017 21:59 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/13 "2017-11-27T21:59:21Z")
Hey, Have you updated to the latest version in TestFlight? if you’re still using the preview app, you should be able to merge your Current Account and Prepaid in the old Prepaid app? ---
**Author:** ![anon66291177](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon66291177](https://community.monzo.com/u/anon66291177)\ **Post date:** [27 November 2017 22:11 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/14 "2017-11-27T22:11:08Z")
Hey Jessica, I think there was an update of the app in the last few days. If you open the TestFlight app it will show if you have the latest version. If not, then you can update it there… that worked for me. Hope it helps! ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [27 November 2017 22:14 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/15 "2017-11-27T22:14:19Z")
The preview app was withdrawn from TestFlight a few days ago as it’s done it’s job. It’s probably expired for good now so the Current Account upgrade in what used to be the prepaid card app is definitely the way to go. ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [4 December 2017 16:14 UTC](https://community.monzo.com/t/monzo-bank-beta-has-expired-when-trying-to-open-ca-app/26258/16 "2017-12-04T16:14:42Z")
Closed on 4 December 2017 16:14 UTC The withdrawal of the Test Flight Preview app means that this error should no longer occur. Anyone still trying to access the Preview app, should ‘Upgrade’ their prepaid account to merge it with their expired Preview Current Account. The Debit Card associated with the Preview account will continue to work thereafter.