Hi,
Recently I have updated to a new firmware on my phone (ZUK Z2) and since then the Monzo app has force closed. I am not able to access it at all, a black screen comes up and then a second later disappears. I am wondering whether anyone knows a solution to this? I’ve tried both the beta and stable builds from the play store.]
Thanks
you could try deleting the app, turning your phone off, turning your phone on , reloading the app, using the correct registered email address.
If that doesnt work either email help@monzo.com, or tweet @monzo
I’ve tried all that, thanks for the help thuogh. I will email the help email address in that case
I would suggest going into Application Settings, finding the Monzo app in there and clearing the cache in there and then launch the app again.
I have exactly the same problem since last night… Re-installed the app, re-loaded the phone, cleared cache, doesn’t help…
Can you try the newest update? That should fix your issue 