My Monzo app states my allowances will reduce after 15-Dec-2020 (limiting free cash withdrawals in the EEA), however, I believe I already meet the criteria to keep these privileges based on my account usage - is there anything I need to do to ensure they are maintained?
Contact Monzo through the app and ask the question of them directly, and they’ll be able to look at it.
You can find the link to start a chat by tapping the ? icon at the bottom right of the app and typing ‘contact’ in the search box, then opening the ‘Contacting support’ article.
Cheers Nick, I’ll take a look.
If you weren’t aware these are not a one-time thing you need to do. It’s checked every 30 days and is a rolling contract.
Otherwise as Nick said have a chat with them in app
same, says my allowances will change on 24th Dec…