Monzo - 2019 - Will it Thrive or Fail?

I think you’re looking for this…

@Avishai from #CoralCrew kindly linked to a similar topic discussed previously…

I’m just here to link you to the posts you’re thinking of, I’m not going to take a view on whether @12jprince approach was right or wrong as it’s off-topic.

I’m sure there would be many many happy faces in the :monzo: office (and community) if @rarther predictions come to fruition! :tada: :tada: :tada:

Monzo seem to have nailed ‘word of mouth’ advocacy and I’m sure there are a great number of people in this community who would testify to the benefits they have reaped from the way Monzo engage with and take feedback from these pages. They truly seem to want to give us ‘what we want’ from a bank and, provided they can continue to do this, whilst working towards a profit-per-customer model, then it’s a sign of great things to come.

A year ago, most people would see my #HotCoral card, and think, “yeah, maybe there’s some merit to it for my holiday spends”, but that would be about it. Now, those same conversations tend to contain more questions from people about what the benefits of having an account are, how often I use it and would I choose them over another provider. Those who were merely inquisitive, or perhaps even a little too scared to make the leap 12+ months ago are now considering signing up now there is a 1m+ customer base and therefore more of an air of ‘safety in numbers’.

It might be a stretch to suggest sign-ups to new banks follows the typical ‘technology’ early-adopters vs laggards model, but if it did, it would be interesting to hypothesise where on the curve :monzo: are right now! What do you think guys, are we still in growth stage, or is the plateau coming?

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