Mondo.WaitingListServiceError error 1


Just got my activation message, super excited, but trying to login I get the following error -
Mondo.WaitingListServiceError error 1

I’ve tried re-sending the email, restarting the Monzo app, restarting the mail app, restarting the phone, on and off wifi, to no avail

Please help!

(Jolin) #2

Best to email as they are the only ones who can help you. Monzo staff do read the forums, but it might take a lot longer for this to get picked up than emailing the customer service team directly.