So was told by a few people to join this bank as it’s good for abroad! I’ve not been abroad since 2003 so totally out of the loop with this stuff. Set up an account, card was due by latest 23/9 plenty of time to arrive I thought, today is the 29/9 so I’ve had to reorder another as we’ve had post today and I thought it might be sitting down the sorting office,nope! So now it’s saying 1/10-9/10 arrival, I’m flying on the 7/10 so hoping it turns up in time or it’s all been pointless. Anyone else had this happen when they opened an account? I’m now not sure if this will turn up on time ahhhh. Not a great first impression of this bank and I’ve never had such a delay on any card before so that’s typical
Royal Mail lose things. It happens. Nothing to do with Monzo.
Cards usually deliver next day in most instances.
Hopefully arrives before you travel!
Depending on which part of the country you’re in, this is much more likely a Royal Mail issue than a Monzo issue.
In my locality, we had a period about a month back when we had no delivery of any type, no letters, no parcels, no junkmail for almost two and a half weeks. It was so bad local politicians got involved. Even now, we’re only getting delivery twice a week at most.
I got my card the next day. Your is probably lost.
You may find that the app allows you to add your card to Apple or Google Pay, and let you spend that way - but for many new customers, you have to wait for the physical card to arrive, which is one of the methods Monzo uses for address verification.
I’m afraid it’s mostly a Royal Mail issue though, not a Monzo one.
(I have some sympathy - I recently signed up for a new Santander credit card over a week before a planned trip, and it didn’t turn up until after I’d gone.)