Merchant Names and Logos - Updating has become hard work

How do we submit icon changes for direct debits.?

My two credit card direct debits don’t currently have icons.

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The same way as you do for merchants. At least that’s how it works on iOS.

Does that require a payment to have been made using the direct debit? Doesn’t seem to have an option in the direct debit itself.

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I beilive so yes

Any way to suggest a logo before a payment is taken?

Not that I’m aware of :thinking: but it will apply to all previous transactions when done anyway.

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No there’s no way until the direct debit is first taken unfortunately :persevere:

Okay, thanks for the speedy reply guys! I’ll wait until I pay the bill then :slight_smile:

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Do updated merchant logos apply retrospectively, or only for future transactions out of interest? I’ve never noticed and can’t think of any examples I can check…

I should read threads properly before posting! :see_no_evil:

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Shame to see the logos and names being taken away from urls. Would be handy if you could add from other sources like Facebook.

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Being able to add logos from JustEat would be really useful for independent restaurants and take aways - most don’t even have Facebook let alone Twitter. Also, I think the logos on JustEat are the correct size.

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Merchant info… Manual labour since 2015 :joy_cat:

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Tried changing a Wetherspoon logo but they’re no longer on Twitter. Grrr

Message Cops, they should be able to resolve :slight_smile:

Little bug I’ve spotted… when a Scheduled payment Merchant is updated - the old name/logo is still presented in summary > Bills, and Help tab for transactions with that merchant

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