Let the riots begin!
Let the riots begin!
Shouldn’t be - merchant data will only be done on weekdays though
But… won’t that cause a backlog to form over the weekend?
I think showing how much it’s not a priority
When I worked at Monzo I didn’t do them over the weekend. As long as you don’t leave the backlog for a long time it is completely fine.
Thanks for confirming for everyone.
I think this is interesting Is there a specific reason (now that Rachel has sadly left) that Monzo don’t have someone on merchant enrichment full time? I appreciate it’s been noted in the past that it can be quite laborious but there’s always someone who enjoys different types of tasks/responsibilities
We essentially do But full time != 7 days!
Back office tasks like merchant enrichment tend not to get done 24/7 unless the queues are low, purely because those shifts are less popular so there are less people on them and frontline customer support is more important
Laborious tasks, Spotify premium and a good set of headphones and you’re golden
It sounds quite appealing and therapeutic to me
Understandable! Thanks as always for the transparent explanation, Hugh
@Rika - could we have something done about the merchant data for services?
This transaction was at Costa but the ID says roadchef and it keeps swapping Fromm Costa to WHSmith to Roadchef. Anyway to lock it down once verified?
It really confuses me sometimes, I’m like “when did I go WHSmith??
Also the location name “Somewhere on Earth” isn’t very helpful
Seems that all shops at all Roadchefs across the country show up the same
Went to the WH Smith at Roadchef on M6 Toll and it is continually shifting around the country and between WH Smith and Costa Coffee
I believe some coffee machines are similar
Asked a few times before and would be good to know if there is as way to do this
@Modo Please could you DM me your email address and, if you have it, the transaction ID I’ll get this fixed
I love how all my merchant data updates are just being ignored these days
10 updates over the course of 3 weeks and none of them actioned
starts to chant
who do we want?
When do we want her?
How do people have so many that need changing? Think I’ve only had 3 ever
I wonder this too! I’ve only requested two and both were changed very quickly.