Merchant Data Corrections

(James Murray-Ferris) #909

Bradshaw Bros! And Milk and More refunds

(Rachel Raybould) #910

:+1: Done now - reminder for myself

(Will) #911

Yes - “The Barber Club” - THE BARBER CLUB GREAT BRITA GBR - I’ve submitted it several times now, but (unlike my other recent submissions that have been changed really quickly - thank you so much) this one appears to be stubbornly staying the same.

Their logo is on their Instagram (is this the issue?) -

I’ll resubmit it now in the hope that you can work your magic :sparkles: - thank you again for all your hard work, it makes such a difference to the app experience.

(Rachel Raybould) #912

I shall do this tomorrow!


Wasn’t sure whether to enter this in the app, as the built in feature didn’t seem to cover this as the location of the merchant is corrrect.

When I search in the transaction feed for “Place” (second button from the right) my town appears twice in the list, once correctly capitalised and once all upper case. When I tap into a merchant the address under the map is always in the expected case. i.e. not all upper case. The address data at the bottom of the page under “Something Wrong” is always in upper case but does not always contain the town name.

When I tap on the town name in upper case (in the transaction search) only one merchant is returned. “The Post Office 76 Glasgow Road Paisley, PA1 3PN” The visible addres for this under the map is in the correct case.

(Mark Rickaby) #914

Hey folks, Quarter Barbers in Goose Gate, Nottingham don’t have an active Twitter account, but they do have Instagram and Facebook accounts if you can take the logo from one of those? I’ve submitted an Instagram URL a few times in-app, but perhaps the Instagram URL is fouling things.


(Rachel Raybould) #915

We do take other logos now :tada:

(John Biondini) #916

Hi Rachel,
I tried to send a logo for a restaurant in Camden and as they don’t have any social media, I sent their website but I haven’t seen it change. I guess it was the wrong format? How can I send it?

(Rachel Raybould) #917

You should be fine with website as there will be a way to grab something from there.

(John Biondini) #918

Ok, I’ll send it again then. :slight_smile: Thank you!

(Rachel Raybould) #919

Will see if I can find yours tomorrow while I am working.

(Martin Jones) #920

Any reason why Monzo only accept Twitter accounts when suggesting a logo, many places pubs don’t have it but have facebook/TripAdvisor

Why can’t we link these for logo

(Only available in amateur ) #921

You can put anything in there now. Page just needs updated

(Kolok) #922

Just confirming , a full URL to a pic is good ?

(Kieran) #923

Yes that will work :slight_smile:

(Kolok) #924


(Rachel Raybould) #925

Thought it would be useful and on topic to have here.

(Rachel Raybould) #926

Last day! Let’s make it count!!!

(Nathan Steer) #927


(Jai Sullivan) #928

I think I speak for all of us when I say we’ll be sad to see you go, @RachelRaybould! :star: Is there a backlog on the merchant feedback at the moment? I’ve submitted a logo change for Openreach multiple times the last few days and it doesn’t seem to be being picked up?