Do they show up as different names/merchant IDs? If they all say Amazon, then I’d agree that the logo should be the generic one.
@RachelR Thank you for fixing my Send A Cow direct debit.
EDIT: Actually, I am going crazy. As soon as I posted the comment here I got charged by Send A Cow and realised that the previous DD was for another charity. I’ll update the details now. Sorry
Another Bandcamp one submitted. This time for Toby Fox who released a new game (yesterday) and soundtrack (just now)
I just put through another Instagram one, and a Twitter one for a different merchant
Put one through for Vale Wildlife Hospital for name and logo.
My latest salary payment has reverted back to the long rambling letters and numbers without the logo .
@RachelR I’ve just sent it in, any chance you could take a look?
It was me!
Thank you!!
I submitted a name update and a logo update separately for Toby Fox on Bandcamp. Logo got updated but name didn’t. Resubmitted name, name got done and logo vanished - just resubmitted the logo again.
Please can you PM me what you want changing as it hasn’t come up with any corrections. Thanks!
Just so it’s public, this was sorted
Does anyone know how it works with the new Facebook charity donations? Just done one for a friends birthday to Breast Cancer Research and it appears as “Facebk Breastcancerca”
It would be great if this could be consolidated in some way.
At the moment it is just a review merchant and it gets changed to Facebook Donations.
Keeps it under one merchant that way.
So, if I send a correction to a merchant name/address and include a Twitter handle as part of that, do I need to send a separate logo change request, or will the whole shebang be done together? I usually send the name change and the logo change separately.
You can do either. Doesn’t matter.
Lots of backlog today so sorry if I don’t respond much today. New BizOps team is on shift today so they will help.
Thanks
Happy birthday
Thanks!