and the rest.. this thread is older than 7 years let alone Monzo merchant data
Having said that, Monzo’s merchant data is the best of any banks and it’s not even close.. IMO
Revolut is much better now. I don’t understand why Monzo stopped improving merchant data…
Even Chase has some that neither Revolut or Monzo have 
Starling also seem to have had a massive improvement in merchant data just lately
Oh yeah I know that… I remember in the prepay days (Mondo) Tom used to make changes
I miss Tom, Tom please come back and fix Monzo 
Obviously this thread is pretty old but I guess they were making updates sporadically for a while. Does anyone know when they last made any real updates to logos? I know that Patreon still has the old logo which changed in October 2023.
Feels like it’s the last couple of years that it’s completely stopped.
But they don’t have a logo for Lidl which is surprising as it’s now probably bigger than Morrisons.
Sounds like a low volume manual job so whoever’s on that duty might have moved on…
Definitely. I submitted a bunch on Friday and they are all updated today. Annoyingly they only let you use Facebook as a source which does limit your options with some smaller places that have no FB presence but it’s better than nothing.
Can you just use the “Facebook” text field to input other data?
Monzo used to ask for Twitter handles but if the company didn’t have one I would put their website or something in the field instead.
No, it only accepts a facebook.com URL. I’m sure they used to have Twitter and/or websites allowed previously but I’m guessing that by simplifying the process it’s allowed them to keep on top of updates.
I haven’t had a Facebook account for donkeys years and they’re pretty limiting on what you can view without signing in these days so this would be impossible for me.
I deleted my FB account years ago too but it’s dead easy, you literally just search Google for the name of the company and facebook or look on the official company site as there’s usually links off to all the social media platforms.
I really like how Emma handles corrections. They’re stored on your phone or account (I’m not sure) and updated instantly. This means all feature transactions will display your preferred logo
About two years later and still no updates on some merchants this is the one thing that’s killing/killed the app now its almost like the person doesn’t exist or no one new has been assigned to do these tasks in the background.
Agree, it absolutely ruins the app. Get it together Monzo and hire someone to do this simple task or pass it back to the community with some sort of AI automation checks where a user uploads, AI verifies the company logo matches from a reliable source and then if it passes change it
Fully agree with this as well it would help at least a bit because it’s so frustrating seeing even big merchants losing their names and logos then never being corrected you can’t make this stuff up.
Even if they did this and say built in guardrails where if the AI was unsure, it could pass it to a human to check and approve it would still fix most of them relatively quickly with only a small number requiring human intervention.
I know right it would cut out a lot of the guess work and free up so much time it’s really tedious doing it manually all the time as well just needs to be looked into again and a better system implemented as currently whatever is in place isn’t that great.