Merchant Data Correction Delays


(Rachel Raybould) #648

:sob: Submit again and I will hardcore look into the behind.


(Sam H) #649

Will do, and I’ll PM you - don’t want to clog up this thread :rofl:


(Peter Shillito) #650

Can you do crops? https://www.valueplus.co.jp/_wp/wp-content/themes/value_plus_theme/img/logo-white.png


(Rachel Raybould) #651

We can give it a try
sorry was on lunch -


(Peter Shillito) #652

I sent it in a little bit ago. Good luck~ :pray:


(Rachel Raybould) #653

Try again. Did not get it…


(Jonathon) #654

Just to note that these are happening super fast now so credit to the team. I submitted some over in Thailand and they were done within a day.


(Rachel Raybould) #655

Whoop thanks!
Team of one :tada:


(Tom) #656

There’s no “I” in “team”, Rachel… :stuck_out_tongue_winking_eye:

Thanks for the amazing job you’re doing! :smiley:


(Peter Shillito) #657

Sent~


(Rachel Raybould) #658

So because the writing is white it doesn’t show up…


(Peter Shillito) #659

Ah I was expecting a crop to just the image part, ditching the logo. I’ll see what I can do, cos I guess I can just provide my own…


#660

I submitted 3 and one got done, and it was a different photo to the one I submitted, not sure how that happened :laughing:

A+ work though on these Rachel


(Rachel Raybould) #661

weird… :thinking:
Some suggestions never reach me so keep trying.


(Jai Sullivan) #662

Yes yes yes yes yes!


(Lancelot Payne) #663

So turns out Selecta on my side got changed to shop direct I don’t know how that happened submitted a name change it did have the address but not sure what it is now as it just says The United Kingdom which is a bit vague.


(Rachel Raybould) #664

Well that is very vague. Send in. Lets see what happened.


(Lancelot Payne) #665

Sent it through :slight_smile: hopefully can workout what happened with it.


(Rachel Raybould) #666

Didn’t get it :slightly_frowning_face:


(Lancelot Payne) #667

No worries I’ll send it through again