Merchant Data Correction Delays


(Rachel Raybould) #608

Lots of backlog today so sorry if I don’t respond much today. New BizOps team is on shift today so they will help.

Thanks


(Is Santa here yet?) #609

Happy birthday :partying_face:


(Rachel Raybould) #610

Thanks!


(Lancelot Payne) #611

Aww Happy Birthday @RachelRaybould Scorps as well have an awesome one :slight_smile: doing a great job as always.


(Tom) #612

I’ve submitted quite a few updates recently, but nothing is showing in-app. Still working through the backlog?


(Rachel Raybould) #613

Just finished. Do a reinstall to check and if not resend my way.


(Tom) #614

Did a reinstall and still missing :thinking: Have re-sent :+1:

EDIT just seen you’ve already started!


(JackO) #615

Yeah I’ve found the correction super speedy atm, thank you to everyone working on them :+1:


(Rachel Raybould) #616

No problem :heart:


#617

Can you lock down the location for “stgcoach/stylink bus ticket gbr”

Bus tickets from all over uk are using the same transaction details. So location is jumping to all the bus stations they operate from.

Can it be locked down?

Thanks


(Jack) #618

Marks and Spencer comes up with an apple emoji. Should it not come up with an apple and clothing Emoji?


(Rachel Raybould) #619

Sorry I don’t work on a Tuesday.
:thinking: that shouldn’t happen and locking it would’t help.
Can you explain more in a private message to me?


(Rachel Raybould) #620

We have thought of this before. Someone higher than me made the final decision so it’s an apple now.
Lots of emojis could do for different places and we just try our best to figure out what ones.


(Rachel Raybould) #621

We can now take any logo. Submit your annoying ones now!

I do need url to logo though where you would put twitter.


(Andrew Schofield) #622

Did you get anywhere with this one? It’s still “broken” and lists the location as Clacket Lane Services at the moment.


(Rachel Raybould) #623

@HughWells
Please help when you come online with your intelligence.

@uncle_fungus sorted you someone smarter :smile:


#624

The same thing also happens with selecta coffee


(John Biondini) #625

:raised_hands:t3: :raised_hands:t3: :raised_hands:t3:
Does that means Facebook and external sources too?


#626

Yeah!


(Rachel Raybould) #627

Yes!