Merchant Data Correction Delays


I submitted few couple of weeks ago but those haven’t been updated.

(Rachel Raybould) #367

Can you send me a message with what needs changing?

(Rachel Raybould) #368

So technically this would have been my last day at Monzo… :sob:

But I have got asked to do more weeks here at Monzo so I guess you have me for longer

(Andy) #369

Woohoo! That’s awesome news! :tada:

(Rachel Raybould) #370

Haven’t signed anything or dk if I need to so if I am not here on Monday plz panic

(Sean) #371

My recent suggestions for the backlog are up to date and look great, thanks

(Andrew Schofield) #372

Is it possible to get the Roadchef merchant data locked somehow?

All transactions from any stores at a Roadchef have the same transaction details of ROADCHEF M SERV UPAY L ROCHESTER GBR regardless of which Roadchef you’ve used. (UPAY are a hospitality services company).
Unfortunately people are submitting merchant location corrections all the time, which means every time I look at my transactions they have changed location. Ideally it would be set with no location data, and modification requests would be rejected.


The same thing happens with Selecta coffee machines.

(Rachel Raybould) #374

I will have a talk to someone at work about this.


(Andrew Ross) #375

I’ve sent two yesterday @RachelRaybould - Ghyllaide cycles and Field and Trek.

(Rachel Raybould) #376

I will have a look this morning.

(Liam) #377

Yoyo Wallet (YOYO WALLET LTD LONDON GBR) has morphed into HOP Vietnamese today!

Not sure how to submit a correction since it should be an online transaction but now displays with a physical location.

(Rachel Raybould) #378

Idk what is even happening. Send it in and I will have a look. Send with name correction.

(Rachel Raybould) #379

I have raised it. I will see what they say.

(Liam) #380

Thank you, Rachel! :orange_heart:

(Rachel Raybould) #381

Should be all fixed.
Don’t know what happened.

(Rachel Raybould) #382

Anymore MRF for today?

(Talon Fast) #383

Can we get the Pret logo fixed? They switched to a more minimal star logo a couple of months ago, and have been rolling it out to packaging and store signage.


(Rachel Raybould) #384

Ofcourse we can!
Send it in for a fix.

(Talon Fast) #385

Just did! :slight_smile: