Merchant Data Correction Delays


#366

I submitted few couple of weeks ago but those haven’t been updated.


(Rachel Raybould) #367

Can you send me a message with what needs changing?
:heart:
Thanks


(Rachel Raybould) #368

So technically this would have been my last day at Monzo… :sob:

But I have got asked to do more weeks here at Monzo so I guess you have me for longer


(Andy) #369

Woohoo! That’s awesome news! :tada:


(Rachel Raybould) #370

Haven’t signed anything or dk if I need to so if I am not here on Monday plz panic


(Sean) #371

My recent suggestions for the backlog are up to date and look great, thanks


(Andrew Schofield) #372

Is it possible to get the Roadchef merchant data locked somehow?

All transactions from any stores at a Roadchef have the same transaction details of ROADCHEF M SERV UPAY L ROCHESTER GBR regardless of which Roadchef you’ve used. (UPAY are a hospitality services company).
Unfortunately people are submitting merchant location corrections all the time, which means every time I look at my transactions they have changed location. Ideally it would be set with no location data, and modification requests would be rejected.


#373

The same thing happens with Selecta coffee machines.


(Rachel Raybould) #374

I will have a talk to someone at work about this.

Thanks


(Andrew Ross) #375

I’ve sent two yesterday @RachelRaybould - Ghyllaide cycles and Field and Trek.


(Rachel Raybould) #376

Morning!
I will have a look this morning.
:heart:


(Liam) #377

Yoyo Wallet (YOYO WALLET LTD LONDON GBR) has morphed into HOP Vietnamese today!

Not sure how to submit a correction since it should be an online transaction but now displays with a physical location.


(Rachel Raybould) #378

Idk what is even happening. Send it in and I will have a look. Send with name correction.


(Rachel Raybould) #379

I have raised it. I will see what they say.
:heart:
Thanks


(Liam) #380

Thank you, Rachel! :orange_heart:


(Rachel Raybould) #381

Should be all fixed.
Don’t know what happened.


(Rachel Raybould) #382

Anymore MRF for today?


(Talon Fast) #383

Can we get the Pret logo fixed? They switched to a more minimal star logo a couple of months ago, and have been rolling it out to packaging and store signage.

m1MOcPld_400x400


(Rachel Raybould) #384

Ofcourse we can!
Send it in for a fix.


(Talon Fast) #385

Just did! :slight_smile: