Magic Link Not Opening Correctly on new IPhone

[Stock799]

I agree. I have passed your suggestion on to her

[davidwalton (Award Winning Hot Coral Analyst)]

That crucial step was suggested a few days ago:

Magic Link Not Opening Correctly on new IPhone

Good feedback, sort of… So it’s isolated to the new phone then - not the Monzo app/service. Time for a total device reset? (And don’t restore from an icloud backup before installing, logging into & confirming the Monzo app works)

[Stock799]

I have advised her to try that. Watch this space…