Whenever I go to ‘pay off part of your loan’, I enter the figure I want to pay and click ‘done’ but then the figure revers to 0 so no payment can be made. As a result I can’t address the default on my loan. Monzo chat terrible at getting back to me about fixing this (it’s been almost two weeks). Anyone else experiencing this also? App is up to date.
Thanks for reporting. I’ve sent you a private message on the forum to gather some more details - hopefully we can get this fixed for you.