True - I was only asking because I wasnât sure if it was a joke or a geninue suggestion, itâs near impossible to determine that but I guess you didnât put /s so I shouldâve known.
To be fair, itâs all sorted with a quick call now
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No idea what /s means 
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Sarcasm
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When does the card show up in the BoS app? I can see my last 4 digits in the card controls section, and got a pop this morning saying my card will be delivered in the next 5 days and said my card details should be available to view already, but they arenât.
That is definitely the case with Lloyds.
Pop up seemed to be wrong then unless I completely misread it, which is possible
This two profiles thing has caused me issues with Halifax twice.
Apparently the first profile was for an accI closed before 2020. Current account I hold is from 2021. One time I could see my current account with balances and stuff. I could also make transfers and everything else but my card details were not showing in the app anymore. I had not logged out of the app or changed device.
When they investigated they found that I had two profiles and that I had logged in with the wrong profile. Just funny as nothing had changed on my end. So they asked me to choose the username for the profile I wanted to gone with, I chose the one whose logins I knew for the current account.
Several months later I get a new phone, and I can not login. Being told invalid details. Complain again.
They give same reason of two profiles yet they had said they were merged and I have one profile in use. This time, I had to change username back to the first profile with the account I closed before 2020.
Fill the complaints form. They will arrange a call with you the next working day and they compensated me twice for this same thing. I see your issue is similar to mine. Second profile related to an account closed ages ago.
I canât really be bothered. I paid the two quid, the account is fine, and I have the other one if I need it. The âpunishmentâ is the fact theyâre not getting ÂŁ22 a month for platinum for shenanigans like this.
What are your thoughts on the new Lloyds app? Iâm curious.
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Itâs actually quite nice - I wouldâve been happy to have used it if needed. The main two issues I found were it was a little clunky, and a lot of things never quite seemed to work, such as spending insights, offers, other areas.
Notifications as have been noted are still random, sometimes right away sometimes never - apparanty that is getting fixed.
Live chat has been pretty decent as were phone lines but this is where HSBC/FD completly outstrip it for me. At least with the latter it doesnât take 5 agents to get to the truth of the matter.
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Well, thatâs not good.
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My Bank of Scotland card has arrived! As expected, I so really like the design. Strange the card still isnât in the all though
Here it is in Google Pay
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Looks much better in that screenshot
Thankfully, my parents have Halifax so kinda knew the card wouldnât be my favourite. Was between Lloyds and BOS. I do like the green and the entire new branding of Lloyds, but I just really like the photos in BoS so had to go for that
Definitely typing it in correctly? I guess if the code isnât working all theyâll do anyway is just send another one
That is the correct format for the activation codes.
Sorry but I reckon youâre definitely going to have to wait for another one
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Assuming it is the same letter as BoS, I would say that number isnât for reporting the code doesnât work.
The letter says about not registering or concerns about the letter. That strongly suggests they only care about fraud. There is a different number on the back for other support.
