Would be good if they could utilise the app for it, send a notification saying we have tried to call you, speak call us back on … or tap here to call us through the app.
Fraudsters thus far haven’t been able to communicate inside a banking app I don’t think 
It’s exactly this. It’s well documented that fraudsters can make texts appear as though they’re from a bank.
It’s also documented that fraudsters will attempt to place you under pressure.
So when a bank starts texting, indicating fraud and then calling every number they hold for you and repeatedly. It’s not a great way to handle things, it fits right into the play book of fraudsters.
“we may automatically activate some offers”.
“may” and “some” leaves it very vague. Which offers will they automatically activate, and which ones won’t they? Will it be the ones I’d want to use, or the majority which are of no use to me?
When it comes to Lloyds terminology I’d say all of them.
They used to use ‘may’ in their scripts, which really meant we will.
Could be a sign they’re due to change them up, introduce better offers now they’ve seen Monzo step up their game 
Yes, most of these ‘may’ in T&Cs are really ‘will but may not under special circumstances’.
”…we realised that no one activates these offers, and so we spent all that marketing money and get none of your data in return, so we’re activating the offers automatically in order to make back our money from you.”
Everyday Offers FAQs | Profile and settings | Lloyds Bank.
To provide you with Everyday Offers we share data with certain trusted parties under strict controls and conditions. This allows us to identify and provide you with your tailored offers. We also share limited specific transaction information with retailers when you redeem their offers so that they can verify the purchases you have made with them. Your information will always be transferred in a way which is secure and only used by us in accordance with our Privacy Policy.
Not sure if this is as bad as Monzo and their initial terms 
Lloyds World Elite Mastercard on the way
Just noticed this new app in Google Play. An ID app that anyone over 13 can use, whether a Lloyds customer or not.
Clearly banks want in on the digital ID business with this and Chase. Though this seems like a better implementation.
Just downloaded and it uses Yoti. No idea why anyone would need the Lloyds app when Yoti has their own.
It looks like a slightly skinned version of Yoti, the same ID app the Post Office uses
Hah good timing
Brand loyalty and trust?
True. People are always going to trust Lloyds more than Yoti’s own app, even if the tech is the same.
They need a functional replacement for branch closures and there’s a whole lot of referrals to branch to verify people, for fraud purposes, account opening etc.
A very welcome move, and will make life a lot easier for those handling calls that have to refer someone to branch, and their nearest being a 50 mile round trip
I don’t want to derail the thread too much but I wish the gov would get their finger out and allow me to have my driving license on my iPhone if I want. I know some folks would hate the idea and the gov would no doubt spend £10b on it but at least it would be official.
