You’ll always get people inconvenienced by any checks. In most cases it’s resolved quickly. In some cases it’s annoying but might take longer.
I believe it’s better that some genuine people are inconvenienced and vulnerable people are protected better than fewer genuine people being inconvenienced and vulnerable people are less well protected.
Don’t know what other people’s experiences with Lloyds however I’ve been banking with them for about 9 years now. I must say that in the last 2 years they stepped up their game with their mobile banking app. Slowly but steadily it delivers modern choices and options comparable to neo banks.
Security, notifications, card details and pin, card freeze, fraud prevention, open banking, credit score, etc.
The LBG apps (Lloyds and Halifax in my case) also have full pages for loans and things when opening the app and it always winds me up. Stop throwing info about taking loans in my face and just let me check my balance.
I guess I’ve been lucky and not had an all screen advert.
I’m curious about the basic bit, for a legacy bank, I’ve personally found they’ve been better than many others. I appreciate they’re not on par with Monzo or Starling but they have a good amount of detail on transactions, normally a map as well. Company logos on payments. They also have a budget tool, showing you where your money has been spent.
I’m not trying to ‘sell it’, everyone has their own ideas on what is good and what is not, their own wants and needs.
For me Nationwide or HSBC or Santander are what I would personally call basic banks.
No social payments, no spend from pots, overall nothing techy about a high street bank. They’re all on par pretty much, their limitations in budgeting and spending are nothing near monzo, starling or say Revolut. Really does depend what you need and want from a bank.
Exactly. I have no use for social payments or spending from pots. I did try DDs from a pot when I was using Monzo as my main bank but it just confused things for me. I’ve been banking for over 40 years without a lot of these new features…
I agree but I also made deliberate reference to other high street banks. Monzo and Starling are new build, I would imagine the legacy banks have much older systems and they’ve bolted on functionality to meet needs but implementing pots or spaces possibly presents them with a challenge or something they don’t feel is a priority.