Does anyone know of a service that helps you learn more preferable manners of speaking when it comes to communicating professionally, say via e-mail in an office environment or something? I think that years of using IMs has ruined me, when it comes to typing e-mails out at work. It feels like I have to constantly read and make sure it all flows, don’t know.
I got 8 (i believe this is OK?) s in English last year, I imagine as I wrote an absolutely belter story about a South African snake whisperer called Winston Sterzel (look him up) and a guy called Mark Steyn.
Just… would like help forming sentences/emails for work? Does that make sense?
Yeah try sign in on the web if it’s a 365 account, and then install the site as an app, and it acts pretty much native, except some outlook extensions.
Alternatively try the preview outlook for windows app if you can install it, I don’t think it needs licensing.
But overall if you’re good at your job people will just look past your grammar, might just assume you’re foreign or similar, people don’t care too much, just put some effort into improving and you should be fine.
I work in a call centre at 17, and have had various awards tbh, so I’m likely a-OK. Moving onto the next role up, and looking forward to my birthday soon, will finally be able to not be landed with Irn Bru at the end of the week with my colleagues
Hahah, I most definitely don’t do that verbally or via messaging. I have seen other colleagues type similar though. I believe thats out of them not caring, based on who Never knew office workers took the piss so much until I got a job, and quite how much many relished it
As much as that would work, my understanding is they collect a lot of data - and my emails contain a heck of a lot of confidential data and customer information - I cannot imagine it is wise to run it through an extension given that. Otherwise I would.
You’d need to speak to your employer about what support they have, they will likely have something or point you towards some forms of internal/external educational programmes.
To be fair, based on the conversations we’ve had you portray yourself well, try not over think it.
With emails at work, it’s variable, but mostly:
I hope you’re well.
(This is my summary of the situation/request.)
My customer here needs xyz applied to their account/emailed to them.
(This is what I’ve done/found so far.)
I’ve had a look on abc but I’m unable to action this myself/dont have access to the files needed.
(This is what I need from you.)
Would you please mind letting me know how to action this/are you able to resolve this for me?
No need for stories, no too much in depth (query dependent), and this is just an example.
It’s probably the bulk of my emails unless a basic to and fro with my team lead or generic shizzle not needing formalities (I deem anything more than 2 emails in a chain a conversation, and don’t start with “hi name” if it’s a long one).
Everyone has a preference, but as long as you can explain why you cant do what you need from them, there’s probably very little to and fro.