Kroo currently operates a Debit MasterCardĀ® for existing customers. This is an e-money debit card, not a bank current account, and it is not covered by FSCS deposit protection. The card is issued by PayrNet Limited (āPayrNetā) which is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (it appears on the FCA Register under firm number 900594). The card is issued pursuant to a licence by Mastercard International Inc. and can be used wherever MastercardĀ® is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
PayrNet (and Modulr FS Limited who process some payments for us) hold your money and follow a set of regulatory safeguarding rules to keep your money safe. These rules require them to place your money in a separate and secure account at an institution regulated by the Financial Conduct Authority (FCA). PayrNet and Modulr do not use your money for anything else, for example, they cannot use your money to pay their own staff salaries.
Kroo is building a current account and various other services and will be launching these soon. For this reason it is no longer issuing new e-money debit cards.
I received this email actually, two days ago, which I didnāt see at first:
Weāre pleased to announce the upcoming launch of our exciting new mobile-only Kroo current accountā¦Your existing e-money debit account will continue to work as usual until 28th February 2023 when it will close (or before, if you successfully transfer over to the new Kroo current account).
You donāt need to do anything right now. Eligible customers will receive an invitation separately and have up until the 28th February 2023 to apply.
So Iāve been doing a bit of reading. Sorry if this is old news to anyone!
Kroo started out as B Social, founded by a couple of ad execs. It was (still is?) all about social money: splitting expenses, sharing bills etc. Before reading that I hadnāt made the link between Kroo and ācrewā and social banking. I thought it was just another neobank.