Adeptra is solely a call automating service non specific to product or business area (some people also likely won’t know what that is ).
Not sure I’ve ever had many challenges using them over the years, just the haunt of hearing “adeptra” before a call came through in a previous job quite frequently during the pandemic
That’s the other problem with too much industry specific talk. You may not be giving state secrets away but people will think you’re being pretentious at best and a **** at worst – it doesn’t come across as knowledgeable or cool but rather as trying too hard.
Don’t get me wrong, techspeak has its place in specific contexts but general talk about Kr-poo ain’t it.
Even prior to working, used to spend hours researching the ins and outs of how everything worked. In a weird way, it’s made working life so much easier.
Does Kr-poo even have telephone banking?
I don’t know, don’t work there. I have walked past their call centre with the ‘friend’ though…!
I am tempted to find out, act as if it’s a balance enquiry, normal customer ting. See if they’ll read out me transactions!
I rang them whilst briefly a customer