I would imagine there’d be some sort of regulatory oversight and approval with any takeover, and they’d probably just say nice try but no. Otherwise I’d have expected them to have done so already.
2 Likes
I’ve had no issues with Kroo…
Was using them as a ‘savings account’ for a period of time until I switched over to Chip.
1 Like
So I am still using Kroo and things seemed to have really improved. However, today really is it.
My salary has been flagged for review AGAIN!
I’ve now received an in-app chat advising me to confirm the full name of the organisation which is easy enough but also the date of birth of the sender.
Absolutely unbelieable. Currently in a queue to get through to their support… 22 mins and counting
Bin them. Bin them now.
9 Likes
How ridiculous. But you really should’ve left them a long time ago… as should have everyone else.
Are you paid by BACS or Faster Payments?
Until you decide to stay again and it happens next month! 
3 Likes
Lesson learnt this time though!
I get paid via BACS.
The ridiculous thing is the transaction clearly had my employer name on it so the follow up message was literally to type the exact same name on the transaction which I am not sure what that would even have proved in all honesty!
2 Likes
Not to mention it’s a BACS payment. Commonly used for salaries and not much else…
4 Likes
Respect for sticking with them but it’s time lol.
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It’s also time for them to go the way of Tred or to be bought by someone looking for a banking licence.
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I was about to ask who Tred were, then I realised that that was the point.
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There’s a thread on Tred!
They’re the environment focussed Monzo wannabe who launched to much fanfare, then quickly pivoted to charging people £5 for the privilege of a basic emoney account before realising that people don’t want that and so:
3 Likes