Kroo Bank Chat

Nationwide FlexDirect account was, by my own memory, the first I knew of, then Starling back in the day.

3 Likes

They were rare, and even back in days of higher interest rates, usually done to try and get customers, which is a fair gambit by Kroo, shame the rest of the offer is a dumpster fire

1 Like

Which is what Kroo is doing.

1 Like

Hopefully in time things will improve and I guess it’s only going to improve if people take a chance. Certainly the new higher interest rate is something to think about.

I am putting small amounts in and trying it but I’m not sure I’m ready to put all my savings in, despite the better rate than Zopa.

1 Like

Which is why I called it a fair gambit, despite the selective quoting.

4 Likes

I’ve never seen the need for this given how easy apps are to use these days as a selling feature any more

I get the idea behind it, but it takes a few seconds for people to ping money over if you are paying a bill to someone’s account these days.

2 Likes

I think the concept is build something like Splitwise natively into the app.

Yeah I think that’s where they started - It’s almost like the bank side was an afterthought/requested by VC so that they could prime for a buy-out (that last point is pure guesswork, I have no idea if that is what is going on)

I say the above because as a social payment app it seems to work relitivly well and its what nearly all the UI is geared towards.

Shame the rest of the app is garbage

Received a message from Kroo earlier this evening in regards to my complaint they upheld and closed. They have investigated the issue with the Direct Debit from Vodafone failing and have admited liability for it citing a technical issue. They credited my account with ÂŁ50 for the trouble it caused.

Just thought I’d keep you all updated with what’s been happening :slight_smile:

16 Likes

err how 🫨

4 Likes

Why though? It’s protected by the FSCS as any other bank

1 Like

I suspect (and I agree) that they couldn’t organise a piss up in a brewery, let alone be trusted with your money. All the financial protections if they go bust, mean nowt if you can’t do the basic banking with them

5 Likes

Received some credit interest on the 1st. Good
Description says ‘Feb interest’ when it is patently ‘Mar interest’. Bad.

Any building confidence in Kroo shot to pieces again. Funds removed quick style.

1 Like

Yeah 2x Feb for me :face_with_peeking_eye:

2 Likes

How can you mess up that badly

2 Likes

2 Likes

“hey join this bank we both get money”
“Oh are they good?”
“:flushed:”

13 Likes

Not making any recommendations personally :joy:

3 Likes

My recommendation would be along the lines of “Why yes, I can give you five reasons why Monzo is a great bank to be with”

3 Likes


Kroo going to start charging for atm fees abroad

3 Likes