Joint Monzo doesn’t allow me to move money

I’ve just set up a joint account with my partner, it all lows me to pay money into the account and out but won’t allow me to move money between my Monzo accounts. It allows my partner to move money but not me. How do I fix this?

Hi Megan, welcome to the community.

First thing to try is always this:

  • Uninstall the app
  • Restart your phone (very important)
  • Reinstall the app
  • Log back in and try again