JAJA Discussion & Feedback


(Simon) #336

Ah ok I’ve been 32 for a while. Heading Vietnam in a week so hoped it would come before.


(Brian) #337

Still waiting also, have been at no. 3 this past week :thinking:


(Jordan Taylor) #338

Might be my shaky hand combined with flash, and the reflective surface.


(Andy Hughes) #339

I’m so confused here… I keep getting things from JAJA on Facebook with little feedback quotes from users. How is it possible that some of these users have had a go with the card/app? For example this one:

#2119?!?! I’ve been at around 155 for the past week and not a sniffle of anything!


#340

They are being shown the app via video call or in person in the office, and people say nice things in order to get on the beta :grinning:


#341

Not cool…


(Jordan Taylor) #342

I was featured in one a number of weeks ago.
The first one they posted on Twitter if I recall correctly.
I think it’s good to show real feedback, even at this early stage.


#343

Any info on how many they have onboarded?

I’m around 150 in waiting list but keep slipping :cry:


#344

I’ve been in the top 100 for ever and hardly any movement for me.


(Andy Hughes) #345

How did you manage to arrange this? Were you approached? What number were you in the queue at the time?

I just fail to see how I’m #155 and have had nothing when #2119 has managed to try the app. It’s a bit of a joke considering I liked/followed/subscribed to their social media to go up places and yet, there has been nothing on those asking for people to trial the app for feedback.

Puzzling.


(Simon) #346

I’m 32. I think they aren’t on boarding in order.


(Ramadevan Ramachandaran) #347

I am currently number 3 for one weeks now. Lol


(Saul) #348

I spoke to them and they are onbording in order - the people with the high numbers don’t necessarily have the app they could have tested it in their office for them.


#349

JaJa have on-boarded in 2 rounds. They introduced 15 about two or so weeks ago and last Friday around 20 more.

When these occurred the first time I moved from 33rd to 18th, and the second time I was accepted. I was only accepted last Friday evening so the next round should be soon. They stated they will increase the number introduced slowly with each on-boarding.

Some people who feel they have been static, there has been a lot of movement lately. I was 7th for months to suddenly fall to 33rd, then back to 18th. You could just have been unlucky those days as some people are pushing referrals to get in.


#350

I find this really interesting as the majority of my spend still goes through my credit card, primarily for protection and rewards.

Having said that I am interested to see how the business model develops. If it’s a case of relying on long term revolvers then I don’t really see what is so different. I hope I am wrong.


(Andy Freeburn) #351

I think you’ll find that the #2119 references the investor number - via the latest round of funding as opposed to position on the waitlist… at least thats how I read it…


#352

2 rounds doesn’t quite match their twitter responses which makes it sound like they are sending out batches all the time in ever increasing numbers. I guess we’ll see what happens tomorrow.


(Dan Mullen) #353

I think the way they’re doing it is sensible. I’ve reported a few bugs, most of which have been fixed, and I’ve provided a fair amount of feedback and suggestions. Better to act on early feedback and polish the product before rolling out to large numbers, otherwise they’re likely to get a lot of duplicate feedback that could have been avoided.


#354

The N26 UK launch being an example of how this goes badly, they’re then playing catch up while a large amount of people are effected by simple things.


#355

Received my card today in the post. Found out from support that the card needs to be activated using the Chip and Pin before using online. I thought this was only needed to activate the contactless.