JAJA Discussion & Feedback

(Saul) #348

I spoke to them and they are onbording in order - the people with the high numbers don’t necessarily have the app they could have tested it in their office for them.

(Kevyn) #349

JaJa have on-boarded in 2 rounds. They introduced 15 about two or so weeks ago and last Friday around 20 more.

When these occurred the first time I moved from 33rd to 18th, and the second time I was accepted. I was only accepted last Friday evening so the next round should be soon. They stated they will increase the number introduced slowly with each on-boarding.

Some people who feel they have been static, there has been a lot of movement lately. I was 7th for months to suddenly fall to 33rd, then back to 18th. You could just have been unlucky those days as some people are pushing referrals to get in.


I find this really interesting as the majority of my spend still goes through my credit card, primarily for protection and rewards.

Having said that I am interested to see how the business model develops. If it’s a case of relying on long term revolvers then I don’t really see what is so different. I hope I am wrong.

(Andy Freeburn) #351

I think you’ll find that the #2119 references the investor number - via the latest round of funding as opposed to position on the waitlist… at least thats how I read it…


2 rounds doesn’t quite match their twitter responses which makes it sound like they are sending out batches all the time in ever increasing numbers. I guess we’ll see what happens tomorrow.

(Dan Mullen) #353

I think the way they’re doing it is sensible. I’ve reported a few bugs, most of which have been fixed, and I’ve provided a fair amount of feedback and suggestions. Better to act on early feedback and polish the product before rolling out to large numbers, otherwise they’re likely to get a lot of duplicate feedback that could have been avoided.


The N26 UK launch being an example of how this goes badly, they’re then playing catch up while a large amount of people are effected by simple things.


Received my card today in the post. Found out from support that the card needs to be activated using the Chip and Pin before using online. I thought this was only needed to activate the contactless.


That’s odd. Probably a fraud prevention check to make sure you’ve definitely got the card. The virtual one can still be used in the meantime can’t it?

Hopefully they’ll feed things like the above into their app process, so it’s clear as more people are onboarded.


The virtual card has worked from day one. I’ve given feedback to Jaja about this and if its possible for the card to be activated in the app.


Jaja are releasing another batch soon apparently. I won’t hold my breath.


Where did they say this? :slight_smile:


A facebook comment from earlier today


“Soon” covers all manner of sins…



They’ve said/implied anyone in the top 50 should have an invite “soon” for the last 3 weeks on twitter!

(Andy Hughes) #363

From their timeline on their website they reckon they’re gonna go public in March. At this rate it doesn’t seem like their 5000 beta users (that receive sign-up perks) will even be on-boarded by then…


I’d rather them take it slower and get things right. No point rushing a new product.


Well I would as well, but I’d also like to see them being a bit more honest about it. They make out they’ve been sending out invites all the time in ever increasing batches. In reality, it’s 2 batches and 25 people it seems. Meanwhile your position in the list changes. The list should be frozen now it’s over 5000, and they should explain how investors and beta list will be progressed.

It looks like a great product, I’m keen to try it, just would like to understand when that’s likely to be.


For a financial organisation, it doesn’t seem the most transparent.

A quiz or a prize draw appearing like a ponzi scheme and having people relentlessly pushing their referrals fair enough… but a financial provider?

Could you imagine Natwest behaving like this?

Great product, but I was told “nearly” 3 weeks ago. How happy you would be 3 weeks later depends on your definition of nearly I guess…

(Dan Mullen) #367

With each batch of invites and subsequent feedback they receive, the product will get more polished. Each batch is likely to get larger as the bugs are fixed and features tweaked. I have no doubt all 5,000 will have access before the end of March.