# Is There an Official Monzo Policy on Chip and Signature? **URL:** \ **Category:** Monzo Chat\ **Created:** [20 January 2019 15:11 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182 "2019-01-20T15:11:17Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Anarchist](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/anarchist/32/27895_2.png) [@Anarchist](https://community.monzo.com/u/Anarchist)\ **Post date:** [20 January 2019 15:11 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/1 "2019-01-20T15:11:17Z")
I’ve just read this and wondered if there is an up to date Monzo policy on chip and signature? > **[How shops sign away the self-worth of disabled people](https://www.theguardian.com/money/2019/jan/20/chip-signature-card-disabled-refused-shopping-impact?CMP=Share_iOSApp_Other)** > > When a ‘chip and signature’ payment card is refused, the impact on a shopper’s dignity is huge ---
**Author:** ![SouthseaOne](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/southseaone/32/87138_2.png) [@SouthseaOne](https://community.monzo.com/u/SouthseaOne)\ **Post date:** [20 January 2019 15:28 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/2 "2019-01-20T15:28:44Z")
Interesting article. Knew nothing about that sort of card. Thanks for sharing I seem to remember from the recent Q&A with Rika that MasterCard have finally done away with the requirement for a signature strip, so would be good to hear the effect on this sort of case ---
**Author:** ![Marky\_S](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/marky_s/32/38963_2.png) [@Marky\_S](https://community.monzo.com/u/Marky_S)\ **Post date:** [20 January 2019 15:34 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/3 "2019-01-20T15:34:06Z")
I didn’t bother signing my monzo card when I received it. I was under the impression that Monzo wouldn’t know my signature anyway. I don’t believe I’ve ever had to provide monzo with my signature. I am wrong not to sign it? Or is there something I am missing and I should sign it? ---
**Author:** ![Anarchist](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/anarchist/32/27895_2.png) [@Anarchist](https://community.monzo.com/u/Anarchist)\ **Post date:** [20 January 2019 15:35 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/4 "2019-01-20T15:35:50Z")
> [@SouthseaOne](#): > > I seem to remember from the recent Q&A with Rika that MasterCard have finally done away with the requirement for a signature strip, so would be good to hear the effect on this sort of case I’d forgotten about that. I guess that in that case, any form of ID confirmation would do, such as a driving licence. Or chip and signature cards might retain the signature strip. ---
**Author:** ![SouthseaOne](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/southseaone/32/87138_2.png) [@SouthseaOne](https://community.monzo.com/u/SouthseaOne)\ **Post date:** [20 January 2019 15:43 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/5 "2019-01-20T15:43:26Z")
> [@Anarchist](#): > > Or chip and signature cards might retain the signature strip. Possibly so, but I guess that is completing the circle back to your original question ---
**Author:** ![jwhiterz](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jwhiterz](https://community.monzo.com/u/jwhiterz)\ **Post date:** [20 January 2019 16:43 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/6 "2019-01-20T16:43:48Z")
I imagine biometric verification may take over for instances such as this. Or maybe the following: > **[Your next bank card will have a fingerprint scanner built-in](https://www.wired.co.uk/article/mastercard-biometric-card-testing-visa-gemalto-scanner-fingerprint-trial)** > > Mastercard says it is ready to issue thousands of biometric bank cards as its fingerprint scanners become useful ---
**Author:** ![simonb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/simonb/32/78198_2.png) [@simonb](https://community.monzo.com/u/simonb)\ **Post date:** [20 January 2019 18:50 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/7 "2019-01-20T18:50:54Z")
Thanks for posting. I’ve shared the article with our vulnerable customers team as I’m not sure on the answer myself. ---
**Author:** ![anon16712584](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@anon16712584](https://community.monzo.com/u/anon16712584)\ **Post date:** [20 January 2019 22:15 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/8 "2019-01-20T22:15:45Z")
I was talking about C&S cards on the public Slack a few days ago - @Rika said that Monzo don’t actually support them yet… [https://monzodevelopers.slack.com/archives/C9B7386UR/p1547220138445600?thread\_ts=1547219904.442400&channel=C9B7386UR&message\_ts=1547220138.445600](https://monzodevelopers.slack.com/archives/C9B7386UR/p1547220138445600?thread_ts=1547219904.442400&channel=C9B7386UR&message_ts=1547220138.445600) I’m going to read that article now, as I’ve always wondered which disabilities would make a Chip & Signature card useful. ---
**Author:** ![Dunsford](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/dunsford/32/108858_2.png) [@Dunsford](https://community.monzo.com/u/Dunsford)\ **Post date:** [20 January 2019 22:33 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/9 "2019-01-20T22:33:28Z")
From reading the article there’s definitely a use case for them - one for the vulnerability team to take on board. ---
**Author:** ![Rika](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rika/32/45582_2.png) [@Rika](https://community.monzo.com/u/Rika)\ **Post date:** [21 January 2019 02:09 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/10 "2019-01-21T02:09:50Z")
> [@SouthseaOne](#): > > I seem to remember from the recent Q&A with Rika that MasterCard have finally done away with the requirement for a signature strip, so would be good to hear the effect on this sort of case The _requirement_ has been removed but it doesn’t stop banks issuing cards with them, just as a bank can choose to issue cards that don’t use PINs (generally at their own risk). > [@anon16712584](#): > > @Rika said that Monzo don’t actually support them yet… Correct, we don’t yet issue any non-typical cards (from a chip setting perspective at least). It’s something many in my team would like to tackle in general, not only in the context of chip and signature cards. 🙂 ---
**Author:** ![jzw95](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jzw95/32/5896_2.png) [@jzw95](https://community.monzo.com/u/jzw95)\ **Post date:** [21 January 2019 07:41 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/11 "2019-01-21T07:41:29Z")
Out of interest, what other sort of non-typical chip settings are possible? ---
**Author:** ![don\_quixote](https://avatars.discourse-cdn.com/v4/letter/d/e9bcb4/32.png) [@don\_quixote](https://community.monzo.com/u/don_quixote)\ **Post date:** [21 January 2019 08:22 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/12 "2019-01-21T08:22:34Z")
> [@Marky\_S](#): > > I didn’t bother signing my monzo card when I received it. I was under the impression that Monzo wouldn’t know my signature anyway. I don’t believe I’ve ever had to provide monzo with my signature. > > I am wrong not to sign it? Or is there something I am missing and I should sign it? I have not bothered signing my card for years and I have had no issues. I guess if you had to prove your signature it might be harder is all (But in at least 3 years if not more I haven’t had to) ---
**Author:** ![Ganey](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ganey/32/724_2.png) [@Ganey](https://community.monzo.com/u/Ganey)\ **Post date:** [21 January 2019 08:23 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/13 "2019-01-21T08:23:58Z")
Most places seem to just give you a pen to sign it… ---
**Author:** ![system](https://global.discourse-cdn.com/monzo/original/3X/a/e/aedf2f7852aef6ffcd99f29eac49128cfbd2ecc3.svg) [@system](https://community.monzo.com/u/system)\ **Post date:** [20 July 2019 08:23 UTC](https://community.monzo.com/t/is-there-an-official-monzo-policy-on-chip-and-signature/58182/14 "2019-07-20T08:23:59Z")
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