[iOS] Trouble activating card on iPhone 4

My daughter has just got a monzo card and is trying to activate it on her iPhone 4, and the “activate card” link doesn’t seem to work. Can somebody help me with this?

Ave.

The Monzo app only works up to iOS 9, the iPhone 4 only goes up to iOS 7. If you have the app on the phone then it might be a 4S or higher, if so then you might need to either email or call Monzo :slightly_smiling_face:

1 Like

It’s a 4S (IOS 9.3.5).

Are you able to resend the link and try again ? Or copy the link and paste it in the browser, so doing it manually