# \[iOS\] Monzo.me link not opening app

**URL:** <https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242>\
**Category:** Help\
**Created:** [3 July 2019 11:52 UTC](https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242 "2019-07-03T11:52:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MoNurk](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MoNurk](https://community.monzo.com/u/MoNurk)\
**Post date:** [3 July 2019 11:52 UTC](https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242/1 "2019-07-03T11:52:41Z")

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For the last few weeks whenever I click on a [monzo.me](http://monzo.me) link sent from someone it opens Safari with the options to fill out card details, Apple Pay and Google Pay instead of opening the Monzo app.

I have tried deleting and re-installing the app but the behaviour remains… broken(?)

I have also tried this on my wife’s phone and it behaves as expected, clicking the link opens the Monzo app displaying the person to send money to.

Any ideas on how to restore the previous behaviour?

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**Author:** ![gmclean](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/gmclean/32/47932_2.png) [@gmclean](https://community.monzo.com/u/gmclean)\
**Post date:** [3 July 2019 14:41 UTC](https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242/2 "2019-07-03T14:41:46Z")

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What’s the difference between your phones? Different iOS versions?

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**Author:** ![MoNurk](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MoNurk](https://community.monzo.com/u/MoNurk)\
**Post date:** [3 July 2019 14:54 UTC](https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242/3 "2019-07-03T14:54:16Z")

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Same iOS version: 12.3.1  
Mine is an iPhone X, she is using an iPhone 6S.

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**Author:** ![SouthseaOne](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/southseaone/32/87138_2.png) [@SouthseaOne](https://community.monzo.com/u/SouthseaOne)\
**Post date:** [27 July 2019 00:19 UTC](https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242/4 "2019-07-27T00:19:06Z")

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Hi @MoNurk

This might have been reported again a few days later and fixed:

> [@white\_check\_mark \[iOS / Monzo.me\] Monzo.me domain missing apple-app-site-association file](https://community.monzo.com/t/ios-monzo-me-monzo-me-domain-missing-apple-app-site-association-file/72902):
>
> Issue: This may be a little technical, but bear with me lol The [monzo.me](http://monzo.me) domain is missing the apple-app-site-association file preventing iOS devices from recognising [monzo.me](http://monzo.me) links as a link to open in the Monzo app. I’m assuming this file was once there, therefore devices have cached this page. However, my device must have cleared this cache (not sure how, or what I did?) ([https://monzo.me/apple-app-site-association](https://monzo.me/apple-app-site-association) / [https://monzo.me/.well-known/apple-app-site-association](https://monzo.me/.well-known/apple-app-site-association)) The [monzo.com](http://monzo.com) d…

Have you tried again recently?

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**Author:** ![MoNurk](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MoNurk](https://community.monzo.com/u/MoNurk)\
**Post date:** [27 July 2019 10:31 UTC](https://community.monzo.com/t/ios-monzo-me-link-not-opening-app/72242/5 "2019-07-27T10:31:02Z")

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Yup I had created the new topic, as I had found out about the files going missing on the [monzo.me](http://monzo.me) domain. It’s all good now