# \[iOS\] Apple Pay Not working

**URL:** <https://community.monzo.com/t/ios-apple-pay-not-working/95635>\
**Category:** Bug Reports\
**Created:** [20 April 2020 08:01 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635 "2020-04-20T08:01:07Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![ellie1510](https://avatars.discourse-cdn.com/v4/letter/e/9de0a6/32.png) [@ellie1510](https://community.monzo.com/u/ellie1510)\
**Post date:** [14 June 2020 11:39 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/21 "2020-06-14T11:39:01Z")

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Yes! This works, thank you!

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**Author:** ![kennc05](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kennc05/32/26477_2.png) [@kennc05](https://community.monzo.com/u/kennc05)\
**Post date:** [17 June 2020 19:31 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/22 "2020-06-17T19:31:44Z")

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> [@hughw](#):
>
> I found trying to manually add the card again (without deleting the one that says verify in the Monzo app) made this work - maybe it forces some communication to happen in the background?

This is an interesting solution and one I’ll take note of 🤔

If anyone else is having this issue and manually adding the card doesn’t work, please try the below:

> [@\[iOS\] Verify Apple Pay](https://community.monzo.com/t/verify-apple-pay/99613/3):
>
> Hey @michaelmcguigan003 wave Sorry for the trouble that you’ve had here. We’ve had a few reports of Apple Pay being stuck on verification for some users. Could you please do the below and let me know if it works for you? (It has worked with 9/10 cases I’ve seen): Remove your Monzo card from the Apple Wallet completely Go back to the Monzo app and tap on Account underneath the Monzo card You should see an option to Add to Apple Wallet - tap on this and follow the steps This should then full…

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**Author:** ![hughw](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/hughw/32/13180_2.png) [@hughw](https://community.monzo.com/u/hughw)\
**Post date:** [22 June 2020 08:49 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/23 "2020-06-22T08:49:27Z")

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I tried this on the suggestion of COps when I was having the problem, and it didn’t seem to fix it. After that, COps suggested I report the issue to Apple, which was when I stumbled upon the solution I found

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**Author:** ![rudyka](https://avatars.discourse-cdn.com/v4/letter/r/9d8465/32.png) [@rudyka](https://community.monzo.com/u/rudyka)\
**Post date:** [3 July 2020 22:23 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/24 "2020-07-03T22:23:59Z")

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Thank you very much. I had been suffering with it for hours.

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**Author:** ![ccsalway](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ccsalway/32/53778_2.png) [@ccsalway](https://community.monzo.com/u/ccsalway)\
**Post date:** [6 July 2020 18:08 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/25 "2020-07-06T18:08:34Z")

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Setting the card to travel express is what worked for me. Thanks.

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**Author:** ![Simply.amplified](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@Simply.amplified](https://community.monzo.com/u/Simply.amplified)\
**Post date:** [14 July 2020 14:57 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/26 "2020-07-14T14:57:11Z")

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Adding the card manually, with out deleting the old one, worked for me.

Thanks for the help!

Spoke to people at Monzo via the in app chat and they were useless. Not sure why they can’t just relay what was said here by the community. Instead they told me to call Apple.

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**Author:** ![Thehysteric](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@Thehysteric](https://community.monzo.com/u/Thehysteric)\
**Post date:** [18 July 2020 18:27 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/27 "2020-07-18T18:27:24Z")

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Thank you! Solved straight away.

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**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\
**Post date:** [14 January 2021 18:27 UTC](https://community.monzo.com/t/ios-apple-pay-not-working/95635/28 "2021-01-14T18:27:44Z")

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