# \[iOS\] App won’t open without phone restart **URL:** \ **Category:** Help\ **Created:** [31 May 2019 09:12 UTC](https://community.monzo.com/t/ios-app-won-t-open-without-phone-restart/68903 "2019-05-31T09:12:24Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Milner08](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/milner08/32/34743_2.png) [@Milner08](https://community.monzo.com/u/Milner08)\ **Post date:** [31 May 2019 09:12 UTC](https://community.monzo.com/t/ios-app-won-t-open-without-phone-restart/68903/1 "2019-05-31T09:12:24Z")
So this is the second time in the last week I have experienced this, it could be related to the fact I’m on the new UI test, but I have been unable to open the app. It hangs on the monzo logo for ever and even closing and re-opening the app from the multi tasking launcher doesn’t help. The only way I have found to get back in is by restarting my phone. If you need any more information, please let me know! It doesn’t seem to be related to any particular activity. ---
**Author:** ![Dunsford](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/dunsford/32/108858_2.png) [@Dunsford](https://community.monzo.com/u/Dunsford)\ **Post date:** [31 May 2019 09:34 UTC](https://community.monzo.com/t/ios-app-won-t-open-without-phone-restart/68903/2 "2019-05-31T09:34:04Z")
Have you tried deleting and reinstalling the app? ---
**Author:** ![Milner08](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/milner08/32/34743_2.png) [@Milner08](https://community.monzo.com/u/Milner08)\ **Post date:** [31 May 2019 09:47 UTC](https://community.monzo.com/t/ios-app-won-t-open-without-phone-restart/68903/3 "2019-05-31T09:47:11Z")
No not yet; I don’t see that as a fix for the issue, it’s just a potential work around. My hope is monzo are able to actually fix it to avoid other people dealing with it.