Just got my virtual card notification this morning !
My bad if it’s been mentioned, but is there any plans for flex payments be deducted in the ‘left to spend’ section? Was surprised to see it didn’t work the same as other repeating payments.
9 Likes
So I just gave my first Virtual Flex transaction a go. Quite a nice experience all in all.
Firstly, it was for a the Apple Store app via Apple Pay - rather than an in person transaction using apple pay (I don’t know if that means anything different for the payment gateway etc, but still).
The transaction seemed slower than usual, not sure if thats signal related or something else. The transaction went through without the need to select the plan first, so that’s confirmed - but there’s a few bits that could be improved.
So, negatives first:
- From what I can tell - you don’t get an “main feed” item to go select your payment plan - the only place you get that notification is your Flex Card pot feed - it would be great if you got an action card on your main feed to go and do that (given it defaults to the most expensive option) - or alternatively the ability to set a native setting as to which payment plan you use.
- I got a notification from Apple Wallet, titled “Monzo Flex” with the full amount - I didn’t get a notification from the Monzo app itself, so I’m not sure if I’ve got a setting unticked or something else - but that seems like it could be better.
- As predicted, it doesn’t work with Google Sheets
Good things:
- When you go into your Flex pot it’s there waiting asking you to set your instalment plan
- The instalment page shows you what your new monthly payments will be - although this didn’t update with changing the options
- It’s simple and smooth to run.
Will share screen shots in a bit 
11 Likes
I second this 
3 Likes
Oooh my virtual card has arrived! Adding it to my Apple Pay went smoothly so hopefully the bugs have been worked out now.
Now, what should I buy? 
1 Like
I don’t know if it’s already possible (I still haven’t had the chance to use my new Virtual Flex card), but it would be nice if one could select the pay-in-3 free instalment plan as the default for all Flex card purchase, so I don’t have to remember to go in and select it manually after each purchase.
3 Likes
There’s a regulatory reason it defaults to 12
not sure what that means, but ok.
oh now I see the earlier post wherre they say “The reason we default to a 12 month term is because this is the contractual term.” Well, that’s a minor inconvenience, as I only planned on using it like a Klarna-like interest-free BNPL sort of thing.
It only defaults to 12 months if you don’t do anything yourself to change it first.
1 Like
I was going to sign up to flex now the virtual card has launched. But after reading that you can’t default to 0% or set it to automatically pay off in full after x period it would be more work for me to manage than my existing credit card product.
I know I’ll end up forgetting and being annoyed I’ve paid interest when it wasn’t my intention.
You get plenty of notifications 
2 Likes
now i’m confused… So it is possible to change the default? if so, how?
You have 24 hours to choose your payment length, you get notifications to do this.
If you don’t choose anything, then it’s 12 months.
2 Likes
Yeah I do wish you could set up a “default setting”, I might try a new transaction and ignore it to see how many notifications come in.
1 Like
You can’t change the default option. But you can select a payment plan before the default option kicks in due to inaction
This is a bit unfortunate. It feels like they’re banking on people’s laziness to get a few extra bucks. I hope they let us change this in the future.
1 Like
They’re not banking on anything, it’s the contractual term and as such the default option
It is made clear, and you receive notifications
How dare a loss making company make some money by offering an optional product.
15 Likes
Would it be better to default to 3 months and then when your £1200 purchase takes £400 and you can’t eat, when you expected it to take £100?
4 Likes
Savage. 
1 Like