Love Monzo, love my wife, love my daughterās new puppy.
I am over 70 so I have every right to be a miserable and disagreeable and with all this wonderful new technology, I wonder why so many large companies have appalling customer service.
Monzo is just great on customer service.
I wish Monzo could also supply my electricity and gas.
Welcome !! Great post
Maybe not supply it, but soon theyāll be able to help you switch suppliers to better rates from within the app and a few clicks!! 
Hi, Iām Steve - Iām Senior User Experience Designer at Ordnance Survey, Britainās national mapping agency. I am constantly in awe at the design, commitment to customers, honesty, and transparency at Monzo.
Just read thisā¦
ā¦and felt compelled to register and say Iāve been there, had the ābalance of technical debtā argument but didnāt win it 
Well done for spotting the issue, being honest about it, and telling us how you came to fix the dev process.
Hi everyone
My nameās Aiden. Iāve recently become a full Monzo user, I switched banks a couple of weeks ago & am loving the āHumanityā, āAuthenticityā & āClarityā that Monzo brings to banking. xxx
Hi, Iām Sachin 
. Software developer living and working in Bath. Iāve been using Monzo since it was in beta but only just signed up to the community forum. I can be a bit of lurker but hoping to be active in the forum. I recently moved my current account to Monzo and loving it. I love playing games (video and board), tinkering, reading (mostly fantasy or sci-fi), buying gadgets (too many tbh).
Hello all. Welcome and enjoy. Itās a great community
Hi there just introducing myselfā¦ Ayo is my name and Iām a fairly standard user of Monzo. Itās not my main account yet but I end up sending my salary over anywayā¦ lol.
I came on here to see if there was a way to find out your friendās (contacts with Monzo accounts) bank details. Iām struggling to set up a standing order. Surely there must be an easy way without asking but I canāt seem to find it!
Hey, just moved all my direct debits across finally to get the full monzo experience 
A bit controversial, Iām the manager of a data science team in one of the big 6 UK banks. Love the pace here and excited to see where you guys take it.
My hobbies are bodybuilding and motor racing. I dislike politics!
Hiya, just introducing myself! New user of Monzo, currently wondering whether to go full monzo, donāt know whats stopping me ah! 
Welcome. The answer is, nothing is stopping you! 
I recently went full monzo and it all went super smoothly. No regrets!
Hey all
Been with Monzo since the days of Mondo 
Gradually been moving over everything to Monzo and think itās a great and intuitive banking system.
My main reason for joining is purely to get a slice of that tasty investment cake. So hopefully I can find someone nice enough to sell!
Jacob
Welcome everyone! Hope you enjoy being part of the community, donāt be shy 
:mondo:
Itās great to hear about more people using monzo as their main account.
You can often find ongoing discussions using the 
icon in the top right.
Otherwise feel free to create a new topic 
Hi!
Iām an investor and have been using Monzo since the beginning. Iāve only just joined the community as up til now I was happy just being a silent user. Iāve almost completely jumped over to using monzo 100% but I canāt currently get an overdraft with Monzo for some reason so for the moment Iām a little hesitant of closing down my other accounts.
Anyway - nice to be here
Stupid question, but have you contacted the team in the app? I did this and they were able to resolve the issue for me so that I am now able to have an overdraft.
PS - nice to have you here!
Sadly I have contacted them and they said their credit bureau was unable to match my info with their records I asked if there was anything I could do to help and they just said no. ĀÆ_(ć)_/ĀÆ
Hmm, well I had the same problem with a similar initial response, and then someone else was able to look into it and resolve the problem (see here). I know that they are looking to try and resolve the issue so that matches are more effective.
Are you in a second floor flat or something, or is your address just 8 Templeton Close or something like that? Some of us wondered if having āsecond floor flatā in front of the address was causing issues.
Oh interesting - I do have a Basement Flat in my address, but sometimes itās listed as flat A instead. Iāll try asking them and see what they say. Thanks for your suggestion - much appreciated!
I suspect that is the problem. Mine is listed as top floor flat some places, and just the number and road in others so it is understandable that there may be a mismatch!
No worries - I hope you get it sorted.
thought i would say hi
im from billingshurst
I also work at London gatwick airport North/South terminals
and i noticed these bright cards floating around te airport as i served 2-3 passengers and it was so bright i asked what card was it so here i am 3 days later with the card myself after quick registering on Sunday night and receiving it on Tuesday
Welcome, welcome! 
The card design certainly seems to be working as a talking point. Hope you enjoy your account and the wonderful community!