Incorrectly offering loans on joint account transaction


(Phil) #1

Issue: On our joint account, we were offered a loan but it says “You’re eligible for a loan up to 0”.

Screenshots:


#2

#ResponsibleLending


(Andy) #3

These messages do occasionally show incorrectly on joint account. The 0 will be because JA doesn’t support lending. The overdraft one sometimes shows on the budget screen as well. I believe Monzo are working on a fix


#4

You know it’s an expensive restaurant when you need a loan just to eat there! :joy:

But Tom Kerridge is an excellent chef!


(Andy) #5

Also getting this on joint account. Comes up with invalid account type.


(Andy) #6

9 posts were merged into an existing topic: Why we’re lending


(Max Darby) #18

Slightly off topic, but anyone else think it’s awful to be offered a loan when it’s the last thing you think of… I mean I’m fairly responsible with money, but for those that aren’t, and for monzo to be a supposedly ethical company, throwing loans at people doesn’t give the best impression…


(Only available in amateur ) #19

There’s a toggle in app to opt out of getting notifications for lending promotions


(Elena) #20

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#21

:face_with_raised_eyebrow: