# Incorrect ATM **URL:** \ **Category:** Help\ **Created:** [24 August 2016 21:08 UTC](https://community.monzo.com/t/incorrect-atm/5499 "2016-08-24T21:08:21Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Kevindickinson](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kevindickinson/32/3258_2.png) [@Kevindickinson](https://community.monzo.com/u/Kevindickinson)\ **Post date:** [24 August 2016 21:08 UTC](https://community.monzo.com/t/incorrect-atm/5499/1 "2016-08-24T21:08:21Z")
Received my card today (thanks) and changed pin at an ATM. Log of transactions in the App shows pin change at the right time but location of ATM is wrong (out by about 10 miles). Is it common that ATM is not identified accurately or is this a bug with this specific one? ---
**Author:** ![HoddzDJ](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/hoddzdj/32/52214_2.png) [@HoddzDJ](https://community.monzo.com/u/HoddzDJ)\ **Post date:** [24 August 2016 21:11 UTC](https://community.monzo.com/t/incorrect-atm/5499/2 "2016-08-24T21:11:07Z")
Report it wrong in the app, and it will get fixed. If you go into the transaction, scroll to the bottom to the ‘Something wrong? Tell us!’ Button and report it there. Welcome aboard. ---
**Author:** ![Kevindickinson](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kevindickinson/32/3258_2.png) [@Kevindickinson](https://community.monzo.com/u/Kevindickinson)\ **Post date:** [24 August 2016 22:06 UTC](https://community.monzo.com/t/incorrect-atm/5499/4 "2016-08-24T22:06:48Z")
Thanks have reported via the app as suggested Regards ---
**Author:** ![RossA](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rossa/32/17491_2.png) [@RossA](https://community.monzo.com/u/RossA)\ **Post date:** [25 August 2016 10:31 UTC](https://community.monzo.com/t/incorrect-atm/5499/5 "2016-08-25T10:31:19Z")
I have also had this problem - it tends to be independent ATMs which charge that I normally have the problem with.