# Improve ATM layout **URL:** \ **Category:** Feedback & Ideas\ **Created:** [6 June 2018 22:52 UTC](https://community.monzo.com/t/improve-atm-layout/39542 "2018-06-06T22:52:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Krio1987](https://avatars.discourse-cdn.com/v4/letter/k/b4bc9f/32.png) [@Krio1987](https://community.monzo.com/u/Krio1987)\ **Post date:** [6 June 2018 22:52 UTC](https://community.monzo.com/t/improve-atm-layout/39542/1 "2018-06-06T22:52:51Z")
When withdrawing money from an ATM I find that it _always_ tells me my bank may charge, and it never displays small amounts on cash selection screen, e.g. when I want to draw our £5 or £10, I often have to navigate through several screens and type in the amount I want. The available amounts often Start at £50+. This seems different depending on the bank provider, so there must be something Monzo can influence to make this less painful? ---
**Author:** ![anon77363772](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@anon77363772](https://community.monzo.com/u/anon77363772)\ **Post date:** [6 June 2018 22:55 UTC](https://community.monzo.com/t/improve-atm-layout/39542/2 "2018-06-06T22:55:35Z")
It’s likely that the banks you refer to ARE LINK members, whereas Monzo is not. @anon44204028 has more knowledge than me in this subject, so might be able to explain this in some more detail. ---
**Author:** ![garete](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/garete/32/3947_2.png) [@garete](https://community.monzo.com/u/garete)\ **Post date:** [6 June 2018 22:58 UTC](https://community.monzo.com/t/improve-atm-layout/39542/3 "2018-06-06T22:58:04Z")
For the first bit: > [@ATM Language / Charge Message](https://community.monzo.com/t/atm-language-charge-message/23129/59): > > Just wanted to give a quick update on this - the Mastercard notice I mentioned here was sent out to ATM acquirers this week tada They’ve given a timeline of 3 months for these changes to be rolled out so, come August, I’ll likely be making regular visits my local Sainsbury’s to check in on progress… Not sure how much control they have for amount selection though (not to mention whether the ATM offers £5 notes) ---
**Author:** ![anon23935806](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@anon23935806](https://community.monzo.com/u/anon23935806)\ **Post date:** [6 June 2018 23:05 UTC](https://community.monzo.com/t/improve-atm-layout/39542/4 "2018-06-06T23:05:38Z")
Monzo sadly can’t do anything against the shitty UI of ATM providers, besides maybe launching their own ATM network with software that doesn’t suck. ---
**Author:** ![anon44204028](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@anon44204028](https://community.monzo.com/u/anon44204028)\ **Post date:** [6 June 2018 23:18 UTC](https://community.monzo.com/t/improve-atm-layout/39542/5 "2018-06-06T23:18:07Z")
The provision of lower denomination notes is up to the bank and most banks normally stick to £10 and £20 notes, though some ATM such as RBS in poorer areas like Colchester do stock £5 (often intermittently). If you are a member of the public and you would like to nominate an existing LINK machine to dispense £5 banknotes you can get in touch with them at [https://www.link.co.uk/consumers/suggest/suggest-existing-atm-to-dispense-5-notes/](https://www.link.co.uk/consumers/suggest/suggest-existing-atm-to-dispense-5-notes/) LINK have a financial inclusion programme that works by subsidising the lowest income area of the country to ensure that all have at least one Free ATM. The subsidy is paid via a £0.10 interchange premium available to any low-income area that doesn’t have a Free ATM within one kilometre distance. ---
**Author:** ![anon16712584](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@anon16712584](https://community.monzo.com/u/anon16712584)\ **Post date:** [7 June 2018 01:37 UTC](https://community.monzo.com/t/improve-atm-layout/39542/6 "2018-06-07T01:37:07Z")
I think I know what you mean in regards to the options offered. When I use my Monzo card, the lowest amount initially offered (on the screen with all the options for cash amounts) is £50 and goes up to like £500. This is (I think) a notemachine atm. I’ll have to try it with my nationwide card, but I’m pretty sure that for LINK cards the default amounts offered are lower (starting at £10 and going up to only £200). Liam ---
**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\ **Post date:** [7 June 2018 10:34 UTC](https://community.monzo.com/t/improve-atm-layout/39542/7 "2018-06-07T10:34:54Z")
Don’t have the OP’s problem with the amount but on Cashzone ATM’s it won’t let me take money out without a receipt. I don’t want a receipt but I have no choice. Doesn’t do this with any other card