# I lost my phone how I can get on my account again

**URL:** <https://community.monzo.com/t/i-lost-my-phone-how-i-can-get-on-my-account-again/95780>\
**Category:** Help\
**Created:** [22 April 2020 16:47 UTC](https://community.monzo.com/t/i-lost-my-phone-how-i-can-get-on-my-account-again/95780 "2020-04-22T16:47:18Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![artur1](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@artur1](https://community.monzo.com/u/artur1)\
**Post date:** [22 April 2020 16:47 UTC](https://community.monzo.com/t/i-lost-my-phone-how-i-can-get-on-my-account-again/95780/1 "2020-04-22T16:47:18Z")

</div>

I lost my phone how I can get on my account again

---

<div class="post-metadata">

**Author:** ![tbutz](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/tbutz/32/95851_2.png) [@tbutz](https://community.monzo.com/u/tbutz)\
**Post date:** [22 April 2020 16:50 UTC](https://community.monzo.com/t/i-lost-my-phone-how-i-can-get-on-my-account-again/95780/2 "2020-04-22T16:50:59Z")

</div>

Monzo is an app-based bank account. You will need a suitable phone to access it fully.

That said, you can use [web.monzo.com](http://web.monzo.com) to view your account, but functionality is very limited.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/monzo/original/3X/a/e/aedf2f7852aef6ffcd99f29eac49128cfbd2ecc3.svg) [@system](https://community.monzo.com/u/system)\
**Post date:** [19 October 2020 16:51 UTC](https://community.monzo.com/t/i-lost-my-phone-how-i-can-get-on-my-account-again/95780/3 "2020-10-19T16:51:13Z")

</div>

Closed on 19 October 2020 16:51 UTC

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.