I accidentally flushed my monzo card

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Ask for one in app

You don’t even need to ask. Freeze the card and order another as it’s lost

How and why was it near a toilet to even get flushed?

I’m asking you guys on here its the same account I need the replacement

Well you can ask but we aren’t Monzo

This is a forum for customers, not customer support

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I was playing with it at the time and it flew out my hand and got disposed off

:zipper_mouth_face:

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Not like that I was flicking it between my fingers and it flew in

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Did it flush it self down too?

:zipper_mouth_face:

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I didn’t want to explain to the company as they’ll of had to stop the vehicle to get it back so I had no choice

That doesn’t make sense :eyes: You was on the toilet while driving at the same time?

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image

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I was on the train and didn’t want to press the emergency button to get something from the toilet

At that stage would you have wanted it back?

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Yes I needed my card. I was tempted to push the button to stop the train but I didn’t want to catch something or explain to the company to why I stopped the train.

Why would you need to stop the train?

Do they still flush onto the tracks?

Otherwise no train staff are going to dig through that in a tank to get a card out